Table Games Table Technician

Catawba-Two-Kings-Casino; Kings Mountain (NC); On-site; USD 30,000 - 37,000; Full time

Job summary

Catawba-Two-Kings-Casino is seeking a Table Games Technician to ensure proper operation and repair of table game equipment and systems. You will maintain tools, parts, and records while working on computerized components on the gaming floor.

The role requires a high school diploma or equivalent, 21+ years old, and the ability to troubleshoot, interpret manuals, and operate under gaming regulations. Flexibility to work nights, holidays, and weekends is essential.

Qualifications

• High school diploma or equivalent required.
• Must be at least 21 years of age.
• General knowledge of electronic equipment.
• Ability to troubleshoot and repair malfunctioning equipment.
• Ability to communicate effectively.
• Ability to work independently and flexible shifts, including holidays, nights, weekends.

Responsibilities

• Install, configure, and test all table games equipment, felts, and systems.
• Perform routine maintenance, troubleshoot, and cleaning on all table games equipment and systems.
• Diagnose and repair mechanical, electrical, and software issues.
• Maintain accurate records of repairs, installations, service calls, parts and tools.
• Ensure compliance with gaming regulations, compliance, and internal policies are followed.
• Collaborate with Table Games Management and IT teams to ensure optimal table performance.
• Provide excellent customer service to guests and staff during technical support interactions.

Skills

Troubleshooting

Electrical knowledge

Communication skills

Reading schematics

Education

High school diploma or equivalent

Job description

Job Summary:This position has a pay range of $22.00-$27.00 per hour.A Table Games Technician is responsible for the proper operation of tables and equipment, as well as the maintenance and repair of all associated components. This role requires strong understanding of tools, parts, supplies, and basic carpentry skills. The technician must be able to understand the gaming floor, recall vital game histories, and perform repairs and modifications to computerized components. The position demands physical, mental, and environmental readiness, and the technician must be able to handle stressful situations professionally.Responsibilities:Install, configure, and test all table games equipment, felts, and systems.Perform routine maintenance, troubleshoot, and cleaning on all table games equipment and systems.Diagnose and repair mechanical, electrical, and software issues.Maintain accurate records of repairs, installations, service calls, parts and tools.Ensure compliance with gaming regulations, compliance, and internal policies are followed.Collaborate with Table Games Management and IT teams to ensure optimal table performance.Provide excellent customer service to guests and staff during technical support interactions.Qualifications:High school diploma or equivalent required.Must be at least 21 (twenty-one) years of age.General knowledge of electronic equipment.Ability to troubleshoot and repair malfunctioning equipment.Ability to communicate effectively.Ability to work independently and flexible shifts. This includes holidays, nights, weekends, as required by Two Kings Casino.Ability to read and interpret technical manuals and schematics.Must be able to obtain and maintain a valid Catawba Gaming license.Ability to follow and communicate verbal and written instructions.Ability to work in a loud faced paced environment (may occasionally be exposed to second-hand cigarette smoke).Physical Requirements:While performing the duties of this position, the employee is regularly required to reach with hands and arms; bend to open/use lower drawers or cabinetry; to talk, hear, and see. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.Nothing in this job description restricts the management’s right to assign or reassign duties and responsibilities on this job at any time.Revised 10.05.22 Catawba Indian Nation exercises INDIAN PREFERENCE Native American Indian preference shall apply to this position pursuant to the Indian Self-determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, Section 472 & 473)