Table Games Supervisor

Caesars Entertainment Corporation; Black Hawk (CO); On-site; USD 44,000 - 47,000; Full time

Job summary

Caesars Entertainment Corp in Colorado's Black Hawk seeks a Table Games Supervisor to oversee table game operations, ensure regulatory compliance, and deliver exceptional guest experiences. You will maintain control of cards, chips, and equipment while guiding dealers for accurate, efficient gameplay and proper payouts.

This role requires delivering outstanding guest service, resolving disputes, and managing funds, fills, credits, and player ratings.

Qualifications

• High school diploma or GED preferred.
• Technical school training or casino table games experience preferred.
• Proficiency in all casino table games offered is required.
• Must be able to obtain and maintain a valid Colorado Gaming License.
• Must be able to work any shift, including late nights, weekends and holidays.

Responsibilities

• Monitor table game activity to ensure accuracy and integrity.
• Safeguard all gaming cards, equipment, and assets.
• Ensure proper use of table, shoe, paddle, and equipment.
• Verify payouts and correct dealer errors when necessary.
• Oversee table fills, credits, player ratings, and rundowns.
• Assist with staffing levels to ensure proper coverage and budgets.
• Identify and analyze guest play patterns to detect cheating or unusual activity.
• Maintain confidentiality of financial information and policies.
• Ensure regulatory compliance and company policies.
• Support dealer skill development and customer service standards.
• Maintain a clean, organized, and professional work area.
• Ensure safety and security of guests and staff around tables.
• Stay informed about casino events and promotions.
• Perform duties in a high-volume, fast-paced environment with time pressures.

Skills

Table game proficiency

Strong communication skills

Interpersonal skills

English literacy

Education

High school diploma or GED

Technical school training

Casino table games experience

Job description

Job Description

The Table Games Supervisor oversees the operation of assigned table games to ensure accurate gameplay, regulatory compliance, and exceptional guest experience. This role is responsible for maintaining strict control of cards, chips, and equipment; monitoring play for irregularities, advantage play, or potential cheating; and ensuring that all game procedures are followed consistently and correctly. The Supervisor supports and guides dealers in delivering efficient, accurate, and professional game operations - including timely and correct payment of winning bets - while ensuring the safety and security of guests, team members, and table assets.

The Table Games Supervisor oversees the operation of assigned table games to ensure accurate gameplay, regulatory compliance, and exceptional guest experience. This role is responsible for maintaining strict control of cards, chips, and equipment; monitoring play for irregularities, advantage play, or potential cheating; and ensuring that all game procedures are followed consistently and correctly. The Supervisor supports and guides dealers in delivering efficient, accurate, and professional game operations - including timely and correct payment of winning bets - while ensuring the safety and security of guests, team members, and table assets.

Additionally, the position requires delivering outstanding guest service, resolving disputes, and assisting with the management of table funds, fills, credits, player ratings, and documentation. The Supervisor is expected to maintain strong knowledge of property amenities, promotions, and events, and to consistently present a friendly, welcoming, and professional demeanor. Other duties may be assigned as needed to support casino and departmental operations.

Salary: $ 32.00 - $ 34.00 an hour

Responsibilities

• Monitor table game activity continuously to ensure accuracy, adherence to procedures, and protection of game integrity.
• Manage and safeguard all gaming cards, equipment, and assets.
• Ensure proper use of the table, shoe, paddle, and all required equipment.
• Oversee and verify accurate, timely payouts and correct dealer errors when necessary.
• Oversee administrative functions including table fills, credits, player ratings, and game rundowns.
• Assist with monitoring staffing levels to ensure proper coverage and adherence to labor budgets.
• Identify and analyze guest play patterns to detect potential cheating, scams, card counting, or unusual play activity.
• Maintain strict confidentiality regarding financial information, company policies, procedures, and both guest and team member information.
• Ensure compliance with all regulatory requirements and company policies.
• Support ongoing improvement of dealer skill levels and customer service standards.
• Maintain a clean, organized, and professional work environment.
• Ensure the safety and security of all guests and team members on and around assigned tables.
• Remain knowledgeable of all casino events, promotions, and special activities.
• Perform all duties in a high ‑ volume, fast ‑ paced environment while managing frequent time pressures.

WHAT YOU WILL NEED

• High school diploma or GED preferred.
• Technical school training or previous casino experience dealing table games preferred.
• Proficiency in all casino table games offered is required.
• Must be able to obtain and maintain a valid Colorado Gaming License.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime as needed.

Additional Requirements

• Ability to read, write, and understand basic instructions in English.
• Strong verbal communication and interpersonal skills.
• Excellent eye ‑ hand coordination and ability to make accurate, rapid calculations of chips and currency for payout purposes.
• Knowledge of cheating methods, theft techniques, and advantage ‑ play behaviors.
• Ability to perform duties accurately in a high ‑ volume, fast ‑ paced environment with frequent interruptions and time constraints.