TABLE GAMES DEALER: FULL-TIME

Graton-Resort-; Rohnert Park (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Graton Resort & Casino in California seeks a skilled Dealer to manage table games efficiently and accurately while delivering a welcoming guest experience.

The role requires enforcing house rules, dealing blackjack and other table games, counting and distributing chips, performing quick mental math, maintaining game integrity, and providing consistent, professional service in a fast-paced, noisy casino setting.

Qualifications

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Ability to perform basic mental math quickly and accurately.
• Must be able to work flexible schedules, including nights, weekends, and holidays.

Responsibilities

• Deal table games with accuracy and efficiency.
• Manage the flow of live poker games.
• Handle cards, chips and equipment according to regulations.
• Count, collect and distribute chips accurately.
• Monitor wagers and payouts in a fast-paced environment.
• Provide consistent and professional guest service.

Skills

Effective communication

Math skills

Flexibility

Professional appearance

Education

High school diploma or equivalent

Tools

Table game equipment

Job description

Position Summary:

We are seeking a skilled and professional Dealer to join our team. The ideal candidate will be responsiblefor dealing table games efficiently and accurately while maintaining a friendly and engaging atmosphere.The Dealer must ensure fair play, enforce house rules, and provide excellent Guest Service to all players.

Essential Functions:

• 1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promotingour values.
• 2. Perform responsibilities in accordance with all Company standards, policies, and procedures.
• 3. Deal Table Games with Accuracy and Efficiency.
• 4. Manage the flow of live poker games.
• 5. Visually and manually handle cards, chips, and game equipment in accordance with gaming regulations.
• 6. Perform Basic Mathematical and Money Handling Tasks.
• 7. Accurately count, collect, and distribute chips.
• 8. Monitor wagers and payouts while maintaining concentration in a fast-paced environment.
• 9. Provide Consistent and Professional Guest Service
• 10. Communicate clearly and respectfully with players and co-workers.
• 11. Listen, speak, and respond appropriately in a noisy, crowded environment.
• 12. Monitor and Maintain Game Integrity
• 13. Observe player behavior and gameplay for accuracy and fairness.
• 14. Report irregularities, disputes, or suspicious activity to supervisors as needed.
• 15. Use Required Tools and Equipment
• 16. Operate shuffle machines, chip racks, and table accessories.
• 17. Adhere to Gaming Regulations and Internal Policies
• 18. Follow all house rules, gaming laws, and responsible gaming practices.
• 19. Maintain a Clean and Organized Work Area
• 20. Report maintenance or safety concerns promptly.
• 21. This job description is not an exclusive or exhaustive list of all job functions that a team member in thisposition may be asked to perform from time to time. Duties and responsibilities can be changed,expanded, reduced, or delegated by Management to meet the business needs of the property.

Non-Essential Functions:

• 1. Assisting with general cleaning (e.g., wiping tables, organizing chairs).
• 2. Training or mentoring new dealers (unless assigned formally).
• 3. Engaging in customer service beyond gaming duties (e.g., escorting players, answering general casino inquiries).

Requirements

Required Qualifications:

• 1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• 2. High school diploma or equivalent.
• 3. Minimum age 21.
• 4. One (1) or more years of dealing experience in a casino or card room environment. Formal dealing school training may be accepted in lieu of experience.
• 5. Ability to perform basic mental math quickly and accurately.
• 6. Excellent interpersonal and verbal communication skills.
• 7. Must be able to work flexible schedules, including nights, weekends, and holidays.
• 8. Professional appearance and demeanor.

Preferred Qualifications:

• 1. Knowledge of blackjack plus 1 additional major game preferred.
• 2. Multilingual communication skills.
• 3. Prior customer service experience in a high-volume, fast-paced setting.

Physical Requirements

Task

Duration

Frequency

% of Shift

Standing

• Moderate to long intervals
• Frequent
• Up to 85%

Walking

• Not Frequent
• Up to 20%
• Continuous while dealing
• Moderate
• Up to 85%
• Continuous while dealing
• Frequent
• Up to 85%

Twisting

• Continuous while dealing
• Frequent
• Up to 85%

Lifting/Carrying

• Light (0--10 lbs.)
• Frequent
• Occasional
• Not Frequent
• 30- 90%
• 5-10%
• 0%

Reaching

• Continuous while dealing
• Frequent
• Up to 85%

Arm Use

• Continuous use at table level
• Frequent
• 50-90%
• undefined

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