T-Mobile - Sales Representative - Grosse Pointe, MI

United Wireless Communications, Inc.; Grosse Pointe Woods (MI); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

PTO

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless Communications, Inc. is hiring a full-time Sales Associate to deliver exceptional customer service, help customers find personalized device and service solutions, and demonstrate the latest technology both in-store and online.

The role emphasizes teamwork, meeting sales targets, and a positive customer experience in a fast-paced tech retail environment. The position offers an hourly wage with uncapped commission potential, paid time off, and extensive training to advance toward

Qualifications

• Must have strong customer service mindset and ability to recommend personalized solutions.
• Comfort with promoting products and services to meet sales goals.
• Excellent communication and interpersonal skills for diverse customers.

Responsibilities

• Deliver exceptional customer service by helping customers find personalized solutions.
• Demonstrate products and services in-store and via digital channels.
• Collaborate with team to improve skills and achieve performance goals.
• Maintain high service standards for a seamless customer experience.
• Support team initiatives and contribute to a positive work environment.
• Follow company policies and procedures.
• Help create a productive and customer-focused workplace.
• Other duties as assigned.

Skills

Customer service

Sales

Communication

Teamwork

Education

High school diploma or GED

Job description

Job Overview:

• Join a team of experts who bring the United Wireless brand to life.
• Build excitement around products and services for customers.
• Provide personalized recommendations based on customer needs.
• Deliver world-class customer service in every interaction.
• Develop expertise in devices, services, and customer solutions.
• Complete training programs to advance toward becoming a Certified Sales Representative.
• Thrive in a fast-paced environment with a passion for technology and customer engagement.
• Demonstrate a competitive drive while meeting sales and service goals.

Key Responsibilities:

• Deliver exceptional customer service by helping customers find personalized solutions.
• Demonstrate the latest technology, products, and services both in-store and through digital channels.
• Collaborate with team members to improve skills and achieve performance goals.
• Maintain high service standards to ensure a seamless customer experience.
• Support team initiatives and contribute to a positive work environment.
• Follow company policies and procedures.
• Help create a productive and customer-focused workplace.
• Other duties as assigned.

Requirements:

• Must be at least 18 years old.
• Must be authorized to work in the United States.
• High school diploma, GED, or equivalent required.
• Reliable transportation required.
• Flexible schedule required for Full-Time employees.
• No prior experience is necessary.
• Passion for helping customers and providing excellent service.
• Ability to stand for extended periods and perform physical tasks as needed.

We are committed to fostering an inclusive workplace, and reasonable accommodations can be provided to support individuals with disabilities in performing essential job functions.

Benefits (Full-Time Employees):

• Health, Dental, and Vision
• STD, LTD & Life Insurance
• Paid Time Off (PTO)
• Employee Phone Discount on Service
• Additional T-Mobile Perks

Pay & Compensation:

• This is an hourly position with competitive pay based on experience and qualifications.
• Employees are also eligible to earn uncapped commission, providing additional earning potential based on individual performance.
• Total compensation will vary based on hourly wages, sales performance, and commission earnings.

About United Wireless:

At United Wireless, we are more than just a retailer-we are a family. Headquartered in Farmington Hills, Michigan and Established in 2007, we have grown to over 125 locations in 13 states, making us one of the fastest-growing wireless retailers in the nation. Our success is built on a commitment to excellence, opportunity, and a culture that feels like home. Our core value, #BeTheBestU, is at the heart of everything we do. It drives us to empower our team members to reach their fullest potential, both personally and professionally. As an equal-opportunity employer, we foster an inclusive culture where everyone can grow and succeed. United Wireless is on a mission to continue expanding while maintaining the strong, supportive culture that sets us apart. If you're looking for a company that values teamwork, growth, and innovation, United Wireless is the place for you!