Systems Support Lead

Woolpert, Inc.; Gulfport (MS); On-site; USD 75,400 - 94,300; Full time

Benefits offered by this job

Flexible paid time off

Career development opportunities

Health and dental insurance

Pet insurance

Technology stipend

Job summary

Woolpert, Inc. is seeking a Systems Support Lead for its Gulfport, MS office. This role involves the development and execution of preventative maintenance plans for critical systems. Applicants should possess a Bachelor's degree in Engineering and 2-7 years of experience in technical system support.

The position offers opportunities for flexible scheduling and extensive benefits, including health insurance and retirement plans. Join Woolpert and make a significant impact in a collaborative environment.

Qualifications

• 2-7 years of experience supporting complex technical systems.
• Experience in aerospace, defense, or high-reliability systems preferred.
• Hands-on troubleshooting experience is essential.

Responsibilities

• Lead maintenance activities for assigned platforms.
• Develop and improve maintenance plans and procedures.
• Support field deployments and flight operations.
• Troubleshoot mechanical and electrical issues.

Skills

Troubleshooting mechanical, electrical, and system-level issues

Leading or coordinating maintenance activities

Performing structured root-cause analysis

Strong communication skills

Education

Bachelor's degree in Engineering or related field

Tools

Asset management databases

Job description

Location: Gulfport, MS, United States.

Position Overview

Woolpert is hiring a Systems Support Lead to join our dynamic Woolpert Team at our Gulfport, MS office. This position is responsible for developing, executing, and continuously improving preventative maintenance plans, schedules, and procedures for mission‑critical systems and subsystems. We are unable to provide visa sponsorship for this position; applicants must already possess work authorization in the country the job is located.

What You Will Do

• Lead system sustainment and maintenance activities for assigned platforms, driving maximum operational readiness, availability, and reliability.
• Develop, execute, and continuously improve preventative maintenance plans, schedules, and procedures for mission‑critical systems and subsystems.
• Support readiness planning and execution for field deployments and flight operations, ensuring systems are properly configured, calibrated, and tested.
• Troubleshoot and resolve mechanical, electrical, and system‑level issues, performing hands‑on diagnostics, directing corrective actions, and documenting root‑cause analysis.
• Maintain accurate configuration and service records within asset management databases to ensure traceability and compliance.
• Coordinate system aircraft integration and installation, supporting local flight operations, testing, and calibration.
• Contribute and maintain system technical documentation, including maintenance manuals, troubleshooting guides, and operational checklists.

What You Will Bring

• Bachelor's degree in Engineering, Engineering Technology, Physics, or a related technical field; equivalent practical experience may be considered.
• 2-7 years of experience supporting, maintaining, or sustaining complex technical systems in operational, fielded, or mission‑critical environments.
• Demonstrated experience leading or coordinating maintenance or technical support activities.
• Hands‑on experience troubleshooting mechanical, electrical, and integrated system‑level issues.
• Ability to perform structured root‑cause analysis and document findings and corrective actions.
• Strong written and verbal communication skills, with the ability to clearly document technical issues and brief stakeholders.
• Willingness and ability to support field deployments, test events, or flight/operational activities as required.
• Ability to work independently while also collaborating effectively across engineering, operations, and logistics teams.
• Experience supporting aerospace, defense, robotics, autonomous systems, sensors, or similar high‑reliability systems preferred.
• Experience with preventative and predictive maintenance planning methodologies preferred.
• Knowledge of configuration management processes and tools preferred.
• Experience supporting system integration, verification, and acceptance testing preferred.
• Comfortable operating in fast‑paced, deployment‑oriented or test‑driven environment preferred.
• Experience coordinating with vendors and suppliers on technical issues, maintenance activities, and system support preferred.

Benefits You Will Love

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Base pay offered may vary depending on job‑related knowledge, skills, and experience.

Pay Range

$75,400 — $94,300 USD

Equal‑Opportunity Employer

Woolpert is an equal‑opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement.

Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting [e-mail].