SYSTEMS PROJECT CONSULTANT - 79011160

State-of-Florida; Tallahassee (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

The State of Florida’s Division of Technology seeks a Systems Project Consultant to configure Versa: Regulation (VR) systems, maintain client data, and support reporting. You will manage tickets, design configuration changes, and document procedures while coordinating with stakeholders across departments.

Responsibilities include creating SQL-based changes, building reports, and assisting users with VR configurations.

Qualifications

• Knowledge of licensing systems.
• Knowledge of document management systems.
• Experience with the Ticket management system.
• Experience with Oracle SQL/PL-SQL Programming.
• Experience with Microsoft Office suite.
• Ability to communicate technical issues to non-technical managers.
• Ability to troubleshoot technical problems and implement design changes.
• Experience with Oracle SQL/PL-SQL programming or another language.
• Experience with MS Word, Excel and Outlook.
• Experience with Single Licensing System (SLS) Versa: Regulation (VR).
• Preference for QLIK Sense Reporting development.

Responsibilities

• Receives configuration requests and completes them using Versa: Regulation (VR) admin module and SQL.
• Builds and maintains correspondence using MS Word and Versa: Regulation modules.
• Performs peer reviews on configuration changes and SQL statements.
• Assists Versa: Regulation system users in testing configuration changes.
• Builds and maintains reports using department-wide reporting software.
• Researches Versa: Regulation issues and determines appropriate configuration changes.
• Provides status updates in the ticket work log.
• Executes data queries using SQL on the SLS database.

Skills

Versa VR configuration

SQL/PL-SQL

Microsoft Office

Ticket management

Documentation

Data extraction/SQL queries

SLS Versa VR knowledge

Tools

Versa: Regulation (VR)

Oracle SQL/PL-SQL

MS Word/Excel/Outlook

Job description

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:882088

Agency: Business and Professional Regulation

Working Title: SYSTEMS PROJECT CONSULTANT - 79011160

DIVISION of TECHNOLOGY
Systems Project Consultant

* STATE PERSONNEL SYSTEM -
Only current State Personnel System Employees will be considered. *

***Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. ***

The Work You Will Do:

The incumbent in this position performs configuration duties on the Versa: Regulation (VR) System, requiring strong business knowledge and technical skills. Responsible for set-up and configuration of Versa: Regulation (VR) System which includes set up and maintenance of client, application, license, cash, exam, enforcement and letter modules.

Your Specific Responsibilities:

• Receives configuration request tickets and completes them using Versa: Regulation (VR) administration module and SQL. Designs configuration changes and advises on the effects they may have on processing or other workflows. Advises manager on total system impact a requested change might have including impacts to portal and call center functionality. Determines necessary steps to configure system. Performs configuration changes based on departmental standards. Tests configuration changes. Updates documentation based on configuration change and communicates to appropriate stakeholders. Updates ticket documentation for each configuration change request. Updates training documentation after each request.
• Builds and maintains correspondence utilizing Microsoft Word and administrative letter module of Versa: Regulation (VR).
• Performs peer review on internal team members’ configuration changes and SQL statements following quality assurance procedures.
• Provides assistance to Versa: Regulation (VR) system users in the testing of Versa: Regulation (VR) configuration changes.
• Builds and maintains reports using Department-wide reporting software.
• Researches Versa: Regulation (VR) system issues including ticket monitoring and determining appropriate configuration changes to resolve issues.
• Provides status on all assigned work through updates in the ticket work log.
• Responds to requests for data extracts and public records requests by creation and execution of data queries using SQL on the Single Licensing System (SLS) database.
• Performs other work-related duties as required.

Knowledge, Skills, and Abilities:

• Knowledge of licensing systems.
• Knowledge of document management systems.
• Experience with the Ticket management system.
• Experience with Oracle SQL/PL-SQL Programming.
• Experience with Microsoft Office suite.
• Ability to communicate technical issues, risks and approaches to non-technical managers.
• Ability to troubleshoot technical problems and recommend or implement design changes.
• Experience with Oracle SQL/PL-SQL programming or another programming language;and
• Experience in MS Word, Excel and Outlook programs;and
• Experience with Single Licensing System (SLS) Versa: Regulation (VR);and

*Preference will be given to candidates with development experience in QLIK Sense Reporting.

***Applicants must complete all fields in the Candidate Profile. Work history, hours worked and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.***

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status. NOTE :This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The Florida Department of Business & Professional Regulation is committedto increasing recruitment and hiring of individuals with disabilities andimproving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone]. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation. Special Reminders: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov . If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending on the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is [e-mail]. The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Location: TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32399

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.