Data Integration & CRM Manager

Cyclomedia; Town of Middleton (WI); On-site; USD 85,500 - 106,000; Full time

Job summary

A technology firm is seeking a Systems Integration Lead - RevOps to orchestrate integrations across various platforms, ensuring data consistency and overseeing Microsoft Dynamics CRM. This mid-senior level role requires deep experience in Business Systems, particularly with Dynamics 365 and data governance. The ideal candidate will work cross-functionally to enhance operational efficiency.

Qualifications

• 5+ years of experience in Business Systems or Data Strategy roles.
• Proven experience with CRM platforms, especially Dynamics 365.
• Strong understanding of data architecture and analytics platforms.

Responsibilities

• Lead integration of applications between Marketing, Sales, and Customer Support teams.
• Ensure data consistency and alignment across platforms.
• Oversee Microsoft Dynamics configuration and user adoption.

Skills

Business Systems

Data Strategy

CRM platforms

Data architecture

Stakeholder management

Cross-functional teamwork

Tools

Dynamics 365

Power BI

Microsoft Fabric

Job description

Systems Integration Lead - RevOps

Join Cyclomedia as a Systems Integration Lead - RevOps to orchestrate seamless integration across Marketing, Sales, and Customer Support platforms while serving as the business owner for our Microsoft Dynamics Sales CRM.

Location: Middleton, WI Office.

Salary: $85,500.00 – $106,000.00 (11 hours ago).

Key Responsibilities

• Lead integration of applications and workflows between Marketing, Sales, and Customer Support teams.
• Ensure data consistency and process alignment across platforms such as HubSpot, Dynamics 365, and other CRM/Sales/Operation/Project/Finance tools.
• Primary business owner for Microsoft Dynamics: oversee configuration, user adoption, and enhancement roadmap.
• Coordinate consistency in data structure, governance, and quality of Rev Ops data, including customer, account, and engagement data.
• Provide strategic input into the design and implementation of a centralized data lake to support analytics and reporting.
• Collaborate with IT to ensure scalable, secure, and compliant data architecture.
• Use technology to facilitate inter‑departmental workflow and reporting between systems used by Rev Ops and Finance, Product Management, and other internal stakeholders.
• Support pricing, forecasting, and reporting workflows by ensuring data integrity and timely availability.
• Partner with Solution Engineering, Operations, and Deal Desk teams to align data dictionaries for customer projects and operational definitions.
• Identify and implement automation opportunities to streamline Rev Ops processes.
• Develop and maintain documentation for integrations, data flows, and business rules.
• Support training and enablement efforts for internal users on integrated systems and data tools.

Qualifications

• 5+ years of experience in Business Systems or Data Strategy roles.
• Proven experience with CRM platforms (especially Dynamics 365), marketing automation tools, and customer support systems.
• Strong understanding of data architecture, governance, and analytics platforms (e.g., Microsoft Fabric or other data lake, Power BI).
• Excellent communication and stakeholder management skills.
• Experience working in cross‑functional environments with Sales, Marketing, Operations, Finance, Product, and Engineering teams.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Other

Industries

Data Infrastructure and Analytics