Systems Infrastructure Engineer

Global Channel Management, Inc; Westborough (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading technology firm in Massachusetts is seeking a Systems Infrastructure Engineer to support and manage enterprise IT infrastructure. The role demands a strong background in infrastructure engineering, particularly with VMware and Azure services, ensuring compliance with IT controls. Candidates should have a bachelor's degree in a related field and at least 5 years of professional experience. This position offers opportunities for on-call support and collaboration with global teams.

Qualifications

• 5+ years of professional experience as an Infrastructure Engineer.
• Experience with VMware management and enterprise infrastructure deployment.
• Familiarity with Azure Virtual Services and Disaster Recovery.

Responsibilities

• Provide high-tier support for infrastructure issues.
• Support 24/7 infrastructure operations on-call rotation.
• Ensure compliance with IT controls and best practices.

Skills

Infrastructure Engineer experience

VMware

IT Operations

Azure Virtual Services

Windows Server

ServiceNow

Education

Bachelor's degree in Business or Information Systems

Tools

Active Directory

DNS

SCCM

Job description

About the job Systems Infrastructure Engineer

Systems Infrastructure Engineer needs 5 years of professional experience, at least 3 of which was spent working as an Infrastructure Engineer

Bachelor's degree in Business, Information Systems, a related discipline, or the equivalent.

At least 5 years of professional experience, at least 3 of which was spent working as an Infrastructure Engineer.

At least 5 years of IT enterprise infrastructure deployment experience, including datacenters, virtualization, enterprise storage, enterprise networking, modern operating systems, and disaster recovery/business continuity preferred.

Strong background in infrastructure technologies such as VMware, IaaS platforms, backup and replication technologies, and common Infrastructure applications such as Active Directory and DNS.

Experience and/or familiarity with:

IT Operations with a focus on VMware and HCI such as VXrack, VXrail and VSAN, required.

Azure Virtual Services builds and maintenance, preferred.

Microsoft and O365 Infrastructure components AD, DNS, DHCP, Exchange, DFS, Intune, SCCM, PowerShell scripting for system management, PKI internal and external, Azure Virtual Desktop

Transformation and datacenter migrations, required.

VMware management, upgrades, deployment, and infrastructure platforms, required.

Operating System experience in primarily Windows Server is required, with RedHat or Oracle Linux, preferred.

Oracle Storage technologies and Private Cloud Appliance, preferred.

Enterprise and line-of-business applications and their relationship to the EIA landscape, preferred.

Experience with vendor relations, including collocation and managed services, preferred.

Provide high-tier support for infrastructure issues, accepting and processing tickets logged via the Service Management platform (ServiceNow).

Support the 24/7 support model through an on-call support rotation and partnership with the offshore Shared Services team.

Ensure the consistent, efficient, secure, and current operation of infrastructure systems.

Support corporate, regional, and divisional business units? requirements.

Ensure that infrastructure implementations comply with all IT controls related to areas of responsibility (e.g., Sarbanes-Oxley Act, ISO 9001:2015, applicable data privacy acts, Health Insurance Portability and Accountability Act, etc.).

Play a key role in defining and maintaining proper documentation.

Propose solutions to identified infrastructure issues to management and implement as directed.

Resolve performance issues associated with the enterprise IT infrastructure.

Lead the evaluation and identification of enterprise system specifications utilizing industry best practices and the proper use of technology and applications architecture.

Support IT management with technology decisions.