Systems Engineer I - Hybrid Schedule

Mansfield Oil Company; Gainesville (GA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Mansfield Oil Company is seeking a System Engineer I based in Gainesville, Georgia. This role involves provisioning, installation, configuration, and maintenance of systems hardware and related infrastructure. The engineer will provide support for Windows and Linux servers, assist with cloud services, and maintain security protocols.

The position requires at least 2 years of experience and a Bachelor's degree in IT or equivalent. A flexible hybrid work schedule is offered, along with opportunities for occasional travel.

Qualifications

• 2+ years of experience in systems support or IT operations.
• Foundational knowledge of DHCP, DNS, Azure, Cisco.
• Intermediate security skills.

Responsibilities

• Provide technical support for Windows and Linux servers.
• Assist with administration of VMware and related technologies.
• Support Microsoft Azure and identity management tasks.
• Assist with vulnerability scanning and penetration testing.
• Participate in infrastructure projects and IT improvements.

Skills

Problem-solving skills

Organizational skills

Communication skills

Ability to learn

Teamwork skills

Education

Bachelor's degree in related IT discipline

Industry standard certifications

Tools

VMware vSphere

Microsoft Azure

Microsoft 365

SAN/NAS

Job description

The System Engineer I is responsible for the provisioning, installation, configuration, monitoring, and maintenance of systems hardware, operating systems, virtualization platforms, and related infrastructure. This role supports onpremises, virtualized, and cloud-based systems, ensuring reliability, security, and availability of services for end users and business applications.

The System Engineer I participates in technical research and continuous improvement efforts to enhance system supportability, security posture, and operational efficiency. This position is based out of the Gainesville, Georgia headquarters and reports directly to the Manager, Network & Security.

Responsibilities

Systems Administration & Operations

• Provide system administration and technical support for Windows and Linux servers running in physical, virtual, and cloud environments.
• Perform routine system administration tasks including server provisioning, application installation, patching, configuration changes, and access support.
• Monitor system health, performance, and availability; respond to alerts and assist in resolving issues.
• Assist in diagnosing and resolving hardware, operating system, and application-related issues.
• Document symptoms, root causes, and resolutions.
• Track system issues through resolution using established ticketing and monitoring tools.
• Review monitoring logs to identify potential issues and recommend corrective actions.

Virtualization & Storage Support

• Assist in the administration and support of VMware vSphere environments, including virtual machine provisioning, snapshots, basic troubleshooting, and resource monitoring.
• Support underlying storage systems (SAN/NAS), including capacity monitoring, datastore maintenance, and performance issue escalation.
• Assist with backup and recovery operations for virtual machines and file systems.
• Coordinate with senior engineers on storage maintenance, expansions, and performance tuning activities.

Cloud & Microsoft Platform Support

• Assist with administration of Microsoft Azure and Microsoft 365 services, including virtual machines, storage, monitoring, and basic networking components.
• Support hybrid environments, integrating onpremises VMware infrastructure with Azure services.
• Assist with identity and access management tasks using Azure AD / Entra ID.
• Support system monitoring and logging using cloud and onpremises tools.

Security & Penetration Testing Support

• Support adherence to organizational security policies, configuration standards, and hardening guidelines.
• Assist with vulnerability scanning, penetration testing preparation, and remediation efforts under the direction of senior engineers or security teams.
• Support patching, configuration remediation, and validation activities resulting from vulnerability or penetration testing findings.
• Review security alerts and logs, escalating suspicious activity as required.
• Participate in backup validation and basic disaster recovery testing.

Team & Project Support

• Assist senior System Engineers with infrastructure projects, migrations, and upgrades.
• Support technicians involved in diagnosing and correcting system-related issues.
• Coordinate with vendors and service providers for maintenance and remediation activities.
• Participate in research and evaluation of emerging systems, virtualization, storage, and security technologies.

Position Requirements

Formal Education & Certification

• Bachelor's degree in related information technology discipline (i.e. Computer Science) preferred, or equivalent years of work experience in analogous field
• Industry standard certifications preferred

Knowledge & Experience

• Two (2)+ years of experience in systems support, IT operations, or related roles
• Foundational knowledge of systems and networking concepts (DHCP, DNS, Azure, Cisco)
• Understanding of Server Storage technology (SAN/NAS)
• Security skills at the intermediate level

Qualifications & Characteristics

• Strong problem-solving and organizational skills.
• Ability to manage multiple tasks and priorities.
• Strong communication skills and willingness to learn.
• Ability to work effectively in a team environment.

Work Environment

• Full-time role with a hybrid schedule (3 days in-office, 2 remote) following an initial in-office period, based on business needs.
• Occasional overnight travel to company locations, including potential weekends and holidays
• Flexibility to work outside standard hours as needed
• Prolonged periods of sitting and working at a computer
• Ability to lift and move moderately heavy equipment (e.g., computers, peripherals)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.