Systems Engineer - Device & Network Integration

Procom Consultants Group; Lake Forest (CA); On-site; Full time

Job summary

A leading staffing and IT services firm seeks a Systems Engineer in Lake Forest, California. The role involves providing technical support and training for customers using specialized currency handling devices. Candidates must have a Bachelor's degree in Computer Science or equivalent experience, along with strong troubleshooting skills and effective communication abilities. The position is permanent and may require up to 30% travel. Spanish proficiency is a plus.

Qualifications

• Bachelor's degree in Computer Science required.
• 5+ years of related experience preferred.
• Ability to communicate effectively in written and verbal forms.

Responsibilities

• Provide technical support during client meetings.
• Troubleshoot device issues reported by customers.
• Develop training documents for customers.
• Work as a liaison with overseas operations.
• Perform technical training for users.

Skills

Technical support

Problem troubleshooting

Customer communication

Training development

Hardware/software integration

Bilingual communication (Spanish)

Education

Bachelor's degree in Computer Science

5 years related experience

Tools

Excel

Word

Adobe

PowerPoint

Outlook

Job description

A leading staffing and IT services firm seeks a Systems Engineer in Lake Forest, California. The role involves providing technical support and training for customers using specialized currency handling devices. Candidates must have a Bachelor's degree in Computer Science or equivalent experience, along with strong troubleshooting skills and effective communication abilities. The position is permanent and may require up to 30% travel. Spanish proficiency is a plus.