Systems Engineer

City of Arlington; United States; On-site; USD 75,711 - 94,639; Full time

Job summary

City of Arlington is seeking a Systems Engineer to support planning, design, development, and ongoing operation of enterprise infrastructure services, including virtualization, storage, backups, and related systems. The role focuses on data center technologies to enhance performance and reliability.

Under general supervision, you will administer and support virtual environments, participate in project planning, and provide escalation assistance.

Qualifications

• Knowledge of enterprise infrastructure systems, services, and related technologies.
• Experience administering and supporting enterprise server and data center environments.
• Ability to analyze, troubleshoot, and resolve complex infrastructure issues.
• Ability to communicate effectively and document procedures.

Responsibilities

• Administer and support virtual environments, ensuring availability, performance, and reliability.
• Assist in planning, design, implementation, and support of enterprise infrastructure systems.
• Install, configure, maintain, and troubleshoot server operating systems and hardware.
• Monitor system performance, perform tuning, and optimize resources.
• Analyze issues, perform root-cause analysis, and implement corrective actions.
• Evaluate infrastructure hardware and software; recommend upgrades and solutions.
• Serve as a technical resource and escalation point for infrastructure issues.
• Collaborate with vendors and internal teams to resolve technical issues.
• Maintain system documentation, configurations, and support processes.
• Participate in project planning and on-call rotation.

Skills

Server administration

Data center infrastructure

Virtualization

Network administration

Education

Bachelor's Degree in Computer Science or related field

Tools

VMware

Commvault

Dell storage technologies

Job description

SALARY: $75,711.00 - $94,639.00

Job Summary

Under general supervision, the Systems Engineer supports the planning, design, development, implementation, and ongoing operation of enterprise infrastructure services, including hardware and software solutions. The role focuses on data center technologies such as virtualization, storage, backups, and related infrastructure systems, enhancing performance, reliability, and efficiency.

Responsibilities

• Administer and support virtual environments, ensuring availability, performance, and reliability.
• Assist in the planning, design, implementation, and support of enterprise infrastructure systems and services.
• Install, configure, maintain, and troubleshoot server operating systems, hardware, and related infrastructure components.
• Monitor system performance and resource utilization; perform tuning and optimization as needed.
• Analyze system issues, perform root‑cause analysis, and implement corrective actions.
• Evaluate infrastructure hardware and software; recommend upgrades, enhancements, and solutions.
• Serve as a technical resource and escalation point for infrastructure‑related issues.
• Collaborate with vendors and internal teams to resolve technical issues.

Additional Responsibilities

• Maintain system documentation, including configurations, procedures, and support processes.
• Assist in evaluating the impact of new systems or applications on infrastructure; recommend modifications as needed.
• Provide support to staff and end users; assist with resolving system‑related issues.
• Prioritize tasks and projects to meet operational and departmental goals.
• Participate in project planning, technical meetings, and implementation efforts.
• Participate in an on‑call rotation to support the enterprise systems.
• Perform other duties in alignment with the scope of essential job functions on a non‑typical basis.

Minimum Qualifications

• Knowledge of enterprise infrastructure systems, services, and related technologies, including servers, blade systems, SAN/NAS storage, HCI platforms, virtualization, and backup solutions.
• Skill in administering and supporting enterprise server and data center infrastructure environments.
• Ability to analyze, troubleshoot, and resolve complex infrastructure and application issues.
• Ability to evaluate, recommend, and implement infrastructure improvements and technical solutions.
• Ability to interpret technical documentation and apply information effectively.
• Ability to prioritize workload and make sound technical decisions.
• Ability to communicate effectively, both verbally and in writing, including documentation of systems, processes, and procedures.
• Ability to provide technical guidance, knowledge transfer, and maintain effective working relationships.
• Ability to operate assigned equipment and tools, including PCs, carts, dollies, cable management equipment, and basic hand tools.
• Ability to perform physical tasks, including standing and walking for extended periods.
• Bachelor's Degree in Computer Science or a related field.
• Three (3) years of increasingly responsible systems administration and network administration experience, or an equivalent combination of education and experience.

Preferred Qualifications

• Advanced knowledge in at least one area: virtualization, storage, or disaster recovery.
• Experience with VMware, Commvault, and Dell storage technologies.
• System administration certificate or training in data center‑related technologies, virtualization, or infrastructure environments.
• Experience with enterprise solutions for virtualization, security, cloud technologies, disaster recovery, infrastructure management and monitoring, application virtualization, and enterprise storage.

Employment Screening

• Criminal Background Check.
• Criminal Justice Information Services (CJIS) Fingerprint Background Check.
• Meet and maintain qualifications for CJIS access.

Equal Opportunity Employer

City of Arlington is an Equal Opportunity Employer. The City will make reasonable accommodations upon request for qualified individuals with disabilities. Requests for reasonable accommodations should be sent to [e-mail].