Systems Engineer

My HR-Rescue; Scottsdale (AZ); On-site; USD 80,000 - 100,000; Full time

Job summary

A defense systems contractor in Scottsdale, Arizona is looking for an Intermediate-Level Systems Engineer to support mission-critical operations. Candidates must possess an active DoD Secret security clearance and ideally an IAT Level II certification. Responsibilities include providing training to operators, resolving technical issues, and ensuring proactive system checks. This role requires multitasking in a high-priority operational environment and effective communication skills. Apply via email or through the job posting link.

Qualifications

• Must have a DoD Secret clearance.
• IAT Level II certification or relevant degree is required.
• Ability to communicate findings clearly to operators and technicians.
• Experience in troubleshooting network and software issues.
• Familiarity with Earth Terminal operation and maintenance.

Responsibilities

• Support 24/7 site operations, including on-call support.
• Resolve site trouble tickets that O-Level operators cannot.
• Provide training to operators for improved independence.
• Perform proactive system checks to identify issues.
• Provide daily written site status reports.

Skills

Active DoD Secret security clearance

IAT Level II certification or qualifying degree

Multitasking and prioritizing skills

Basic knowledge of Windows and UNIX

Experience with IP network equipment configuration

Familiarity with various network protocols

Tools

ITSM and Remedy incident systems

RF test equipment

Job description

Developing mission-critical systems that help keep people safe is what we do. Here, youll be part of the team that helps heroes make a true impact. The work we do is important. The challenges we face are career-defining. The opportunity we can offer is one-of-a-kind.

Engineering a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency.

Responsibilities:

• Mobile User Objective System (MUOS) Intermediate-Level (I-Level) Systems Engineer.

Clearances, Skills and Knowledge Requirements:

• CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Candidates must be able to obtain a Secret clearance within a reasonable amount of time from date of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
• Resolve site trouble tickets that that O-Level operators or maintainers are unable to resolve
• Provide on-the-job training to O-Level operators and maintainers, as needed, to make them more capable and independent
• Perform proactive system checks to both identify issues before they become problems, and to discover existing problems that do not have automated detection mechanisms
• Work directly with development engineers (i.e. D-Level) to collect data logs, equipment configuration, etc., in support of resolving issues that have been escalated to D-Level subject matter experts for resolution
• Identify key MUOS deficiencies and help influence the prioritization of development tasks required to address important site issues
• Provide daily written site status reports
• Support 24/7 site operations, including on call support as required

MUOS specific knowledge/experience (Preferred but not required):

• MUOS system architecture and subsystem connections
• MUOS ground infrastructure and networking equipment
• MUOS RF subsystems theory of operation
• MUOS WCDMA call processing concepts. Knowledge of the MUOS Ericsson Radio Access Network (RAN) solution is a plus (e.g. RBS, RNC, OSS-RC, moshell)
• MUOS network management solutions (i.e. FCAPS: (F)ault management, (C)onfiguration management, (A)ccounting management, (P)erformance management, (S)ecurity management)
• MUOS backup/archive, planning/provisioning, key management system, and Over the Air Provisioning (OTAP) operations
• MUOS Situational Awareness (SA) solutions (e.g. Netcool, NetMAC, Splunk, SIEM, etc.)
• Operation and use of MUOS Functional Terminals (MFTs), i.e. Radios. Knowledge of the MUOS Waveform is a plus
• Use of ITSM and Remedy incident trouble ticket systems

Minimum Qualifications:

Please ensure the following qualifications are reflected in your resume to be considered.

• An active DoD Secret (or higher) security clearance is required
• An existing IAT Level II certification or qualifying degree is required
• The ability to clearly communicate findings and recommendations to local operators, managers, and remote site technicians via verbal and written communication
• The skills to both multitask and prioritize simultaneously occurring high priority issues in an operational site environment
• Basic knowledge of both the Windows (e.g. Windows XP, Windows 10, Windows Server 2003, Windows Server 2012) and UNIX (Red Hat Enterprise Linux and Solaris) operating systems
• Experience with the configuration and monitoring of IP network equipment including routers, switches, firewalls, load balancers, and HAIPEs
• Exposure to computer virtualization solutions
• Experience with various network protocols (e.g. BGP, RDP, SCP/SFTP/SSH, SNMP, TCP, etc.)
• Knowledge of Public Key Infrastructure (PKI) certificate authentication
• Experience with the use of various Graphical User Interface (GUI) and command line utilities to troubleshoot both network and software issues
• Familiarity with Earth Terminal (ET) operation and maintenance (e.g. antenna control unit tracking, control, and troubleshooting; alignment of RF subsystems to meet gain, power, and frequency response requirements; troubleshooting of analog and digital signal processing equipment)
• Prior use and operation of RF test equipment including spectrum analyzers, signal generators, arbitrary waveform generators, and power meters

If interested, please apply directly from the job posting, or you may also send a copy of your most recent resume to [e-mail] & include which position you are interested in. See all current opportunities on our job page: https://www.myhrrescue.com/find-job