Systems Engineer

CSP, Inc.- Raleigh's Top Cloud, IT Security, and Services Company; North Carolina; On-site; USD 90,000 - 120,000; Full time

Job summary

CSP, Inc. is a Raleigh-based IT services and solutions firm seeking a Systems Engineer to provide technical expertise to a growing client base. You will engage with diverse technologies, make strategic recommendations, and implement IT solutions to boost client productivity.

The role emphasizes leadership, cross-team collaboration, and delivering proactive guidance to optimize client environments while supporting ongoing growth and trust with customers.

Qualifications

• 5+ years progressive experience in IT solutions support.
• Broad foundation including Cloud, IT security, Microsoft server administration, and networking.
• Effective communication, interpersonal and leadership skills.
• Strong analytical and critical thinking to assess IT environments.
• Ability to research, diagnose, and lead resolution of complex IT problems.

Responsibilities

• Serve as an escalation resource for advanced troubleshooting needs.
• Optimize client IT environments with root-cause analysis and best practices.
• Lead design and implementation of cloud, security, and networking solutions.
• Perform technology assessments and make risk-minimizing recommendations.
• Build trust through proactive, strategic communication with clients.

Skills

Cloud technologies

IT security

Microsoft server administration

Networking

Microsoft Windows

Communication

Leadership

Tools

Cisco Meraki

Job description

Job Description

Looking for the perfect opportunity to grow your skills by applying various IT solutions to a wide range of client environments?

Do you desire a role that allows you to critically evaluate an IT environment, make recommendations, and implement solutions?

Are you interested in joining an energetic, growing company?

CSP, Inc. is seeking a passionate and energetic Systems Engineer to provide technical expertise to our growing client-base. This is the perfect role for someone who enjoys making strategic recommendations, working with a broad set of technologies, and engaging with people.

Responsibilities (What You'll Do)

• Serve as an escalation resource to CSP's help desk for advanced troubleshooting needs
• Optimize client IT environments through root-cause analysis, technical consultation, and implementation of best practices
• Provide technical leadership via the design and implementation of cloud, security, and networking solutions for our clients
• Perform technology assessments and make recommendations to minimize risks and maximize productivity in client environments
• Build trusting relationships and provide proactive, strategic communication with clients

Benefits (What You'll Gain)

• Knowledge. Continuous learning opportunities (solutions, architecture/design, and support) within the dynamic IT industry
• Personal and professional growth opportunities in an autonomous work setting
• Opportunity to work with driven colleagues in a fast paced, empowering organization
• Fulfillment by helping both organizations and people get the most out of their IT investments

Qualifications (What We Need from You)

• 5+ years progressive experience in the support of information technology solutions
• A broad technical foundation including a strong understanding of the following solution sets: Cloud technologies (including Microsoft 365), IT security solutions, Microsoft server administration, networking (Cisco Meraki), and Microsoft desktop OS to name a few.
• Effective communication, interpersonal, and leadership skills
• Critical thinking skills to analyze a company's IT environment and make prudent recommendations for improvement
• Ability to analyze, research and lead the trouble-sh of complex IT problem
• Ability to positively contribute to a dynamic and exciting team environment

Company Description

CSP, Inc. is a family-owned IT Services and Solutions firm based in Raleigh, NC, with a simple vision: to make a positive, lasting impact on our people, our clients, and our community.

For more than 31 years, we've believed in working to live - not living to work. That belief shapes how we support our team, serve our clients, and build long-term relationships rooted in trust, balance, and growth. If you value meaningful work in an environment where people genuinely care about one another, you'll feel right at home here.

Today, CSP is made up of approximately 40 talented professionals who collaborate across Managed and Cloud Services, Data Center Solutions, Security, Networking, and Voice. Our work empowers organizations to operate securely, efficiently, and confidently - while giving our team the opportunity to grow their skills and careers.

We're proud of our casual, collaborative culture, where teamwork and connection matter. From monthly social events and team huddles to ongoing training opportunities, plus a snack and coffee bar, we focus on creating an environment where people can do their best work - and enjoy doing it.

If you're looking to grow with a stable, community-focused company that values innovation, balance, and personal development, we'd love to meet you!