Systems Engineer

Farmers & Merchants Bank of Central California; Lodi (CA); On-site; USD 130,000 - 168,000; Full time

Job summary

Farmers & Merchants Bank of Central California is seeking a Systems Engineer to oversee and optimize all system resources across servers, workstations, and networked devices. You will design, implement, and support OS installations, manage security controls, and coordinate external connections through the firewall.

Ideal candidates have 7+ years with Windows environments, MCP/MCSE–level certifications and ITIL familiarity.

Qualifications

• Bachelor’s degree in CS/MIS or related field; preferred.
• MCP certification required; MCSE a plus.
• Good understanding of IT service management and change control.
• ITIL certification preferred.
• Strong grasp of system and network security fundamentals.
• 7+ years with Windows Server/workstations and Office.
• Deep knowledge of PC hardware and Cisco networking.

Responsibilities

• Oversee and control all bank system resources and related assets.
• Plan, design, and manage systems connected to the internal network.
• Coordinate third‑party connections via the external firewall.
• Install and support operating systems on all devices.
• Manage system security procedures and troubleshoot issues.
• Provide level-2/level-3 end-user support for OS, apps, and systems.

Skills

Windows Server

Windows workstation

Office software

Security fundamentals

Change control

IT operations

System troubleshooting

Education

Bachelor's Degree in CS/MIS or related field

Microsoft Certified Professional (MCP)

MCSE or equivalent certifications

ITIL certification

Tools

Microsoft IIS

Cisco routing & switching

Enterprise backup

Job description

Department:Information Systems Supervises Others: Yes

Salary:$130,000 - $167,500 – (Commensurate with experience and qualifications)

Reports To: Chief Information Officer

F&M Bank believes each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Systems Engineer

Department:Information Systems Supervises Others: Yes

Employment Status:ExemptLocation:Lodi Ca

Salary:$130,000 - $167,500 – (Commensurate with experience and qualifications)

Reports To: Chief Information Officer

F&M Bank believes each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Job Summary

The individual in this position is responsible for overseeing and controlling all aspects of Bank system resources (servers, workstations, laptops, and network-connected devices). Plan, organize, design, control, and manage all systems connected to the Bank’s internal network. Coordinate and oversee all third-party connections to the Bank’s network through the external firewall. Install and support operating systems (OS’s) on all systems. Manage system control and security-related procedures. Troubleshoot system problems through resolution. Provide second and third-level end user support for operating systems,applications, and systems running on the Bank’s network.

Control and Security-Related Responsibilities

• Windows Software UpdatePatching– Download, test, and distribute software patches and OS updates to network-connected devices.
• System/Network Backups –Back-up all sensitive, valuable, or critical information resident on the Bank’s computer systems and networks.
• ISP&P Adherence- Ensure all system policies, standards, guidelines, and procedures are observed.
• Vulnerability Scanning- Ensure all network-connected devices are routinely scanned for vulnerabilities and industry best practices configurations. Remediate issues as needed.
• NAC Infrastructure Management- Design, install, configure, implement, and maintain network access control (NAC) infrastructure.

Essential Job Responsibilities

• System and Network Administration:
• Design, configure, maintain, and manage security/infrastructure features for local and wide area networks and systems. Configure, monitor, and maintain security infrastructure environment to ensure network and systems integrity. Where applicable and management approved, add and delete users on network-connected devices and applications.
• Oversee adherencetoand ensure compliance with internal controls within the Sarbanes Oxley Act (SOX) pertaining to network/system operations.
• Implement and maintain remote access servers, domain servers, security firewalls, network devices, and application/device servers, Internet/Intranet devices, and connections throughout the organization in accordance with Bank policy.
• Perform maintenance on servers, domain configurations, e-mail user files, and/or databases.
• Work with Network team members to integrate voice, data and video applications on the local and wide area networks.
• Analyze, recommend, and evaluate new hardware, software, and communication products for network compatibility and applicability. Help ensure all necessary new capital equipment expenditures are included in the Bank’s annual CapEx budgets.
• Develop, maintain, and update a library of technical documentation.
• Perform advanced diagnostics and maintenance on desktop devices when additional expertise is required.
• Assume contractual management responsibilities, assist in requests for proposals, vendor selection, Purchase Request creation, and contract monitoring.
• Design, configure, monitor, and optimize servers,workstations, and network-connected devices for optimal performance, maximum availability, minimal maintenance and reasonable costs.
• Keep current on new developments and techniques in the information technology systems area.
• Monitor and maintain patch management solutions for servers, workstations,networked devices (TCRs, ATMs, Printers, UPSs, Cameras, etc.),and applications that run on any networked OS-based Bank platform.
• Monitor and maintain security plan protecting the Bank’s network-connected devices.

Web Infrastructure Management

• Work with outside vendors to set-up/maintain the Bank’s public website.
• Set-up, maintain, and secure internal Bank websites.
• Install, test, implement, and maintain Microsoft IIS.
• Maintain/modify web-based applications (e.g., Help Desk, FSR, Change Control)
• Design/develop/implement web-based applications for internal use.

Database Infrastructure Management

• Set-up, test, maintain, and secure internal Microsoft (MS) SQL databases.
• Create and maintain maintenance routines for Bank SQL databases.
• Monitor MS SQL Database performance on Bank servers. Proactively address issues that arise.

Video Communications

• Troubleshoot system problems through resolution.
• Provide environment toset-up and test new configurations.
• Work withthe Security Team to providelaw enforcement evidence in the form of motion video and still pictures as needed.

Audit Responsibilities

• Provide requested audit materials and responses in a timely and accurate fashion.
• Remediate audit findings where necessary.
• Participate in audit meetings as requested.

ATM Responsibilities

• Manage technical support
• Work with the Network team to isolate ATMs.
• Work with the IP and Retail teams to ensure ATM transactions flow in a timely and appropriate manner.
• Patch and upgrade ATM transaction processing (NCRTran) and management (NCRVisiion) servers to the proper application level.
• Upgrade the ATMs themselves to the proper application level.

Other Administrative Responsibilities

• Provide guidance and/or assistance to other IT team members.
• Work with Bank management on or lead special projects.

Education and Experience

Skills

• Bachelor’s Degree from an accredited university is required. Major in Computer Science, Management Information Systems, Information Security or a related field is preferred.
• Microsoft Certified Professional (MCP) certification required. Microsoft Certified Systems Engineer (MCSE) or additional certifications preferred.
• Good understanding of IT Service Management framework and principles including formal change control standards and processes.
• Information Technology Infrastructure Library (ITIL) certification preferred.
• Excellent understanding of System and Network Technology and Security fundamentals
• 7+ years’ work-related experience with Windows Server, Windows workstation, and Office. Experience working with Microsoft domain architectures and Enterprise Backup.
• In-depth knowledge of PC hardware.
• Familiar with Cisco routing and switching.

F&M Bank- We are an equal opportunity employer - This organization participates in E-Verify - Esta Organización Participa en E-Verify