Systems Director - Little Rock, AR

Compass Healthcare; Little Rock (AR); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Retirement Plan

Paid Time Off

Parental Leave

Wellness Programs

Job summary

Morrison Healthcare, a Compass Healthcare company, seeks a System Director of Dining Services to lead hospital foodservice operations across multiple sites. The role focuses on patient care, retail, and catering, ensuring cost-effective management and client satisfaction within a multi-unit acute care system.

The ideal candidate brings 7+ years of hospital foodservice leadership, strong budgeting and communication skills, and familiarity with ServSafe and dietary management certifications.

Qualifications

• B.S. degree in Food Services Technology/Management or related field; or A.A. with seven years related experience preferred.
• Minimum seven+ years of hospital or adult care foodservice management experience preferred depending on degree.
• Experience in multi-unit acute care hospital foodservice operations is highly desirable.
• Nine+ years direct foodservice management with inventory and purchasing knowledge.
• Strong knowledge of food trends, cost controls, sanitation, and presentation.
• P&L accountability or contract-managed service experience desirable.
• Strong supervisory and leadership capabilities with excellent communication skills.
• ServSafe certification and/CDM or RD preferred.

Responsibilities

• Ensure client satisfaction and cost-effective management across all sites.
• Oversee foodservice activities including patient care, retail, and catering.
• Maintain systems to meet strategic and operational client objectives.
• Visit patients and ensure leadership presence on every shift.
• Lead a system-wide team of directors and manage the budget.
• Perform other duties as assigned.

Skills

Leadership

Budgeting

Operations management

Team development

Communication

Education

B.S. Degree in Food Services Technology/Management

Registered Dietitian or Certified Dietary Manager preferred

Tools

Inventory management

ServSafe Certification

Job description

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

The System Director of Dining Services is a key leadership position directly responsible for the successful operation of multiple Food & Nutrition Services in more than one Acute Care Hospital in a given geography.

Key Responsibilities

• Ensures client, customer service/satisfaction with efficient cost effective management meeting and exceeding stated expectations at all sites
• Manages all foodservice-related activities, including patient care, non-patient care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all hospital-related activities at all sites
• Oversees systems and processes to ensure the strategic and operational objectives of the client for the system are met
• Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
• Leads team of Directors within the system
• Manages system budget
• Other duties as assigned

Preferred Qualifications

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus seven years of directly related experience preferred
• Minimum of seven plus years of hospital or adult home/care experience preferred, depending upon formal degree or training
• Previous experience in foodservice management operations of multi-unit acute care hospitals highly desirable
• Nine plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Previous P&L accountability or contract-managed service experience is desirable
• Strong supervisory, leadership, management and coaching skills
• Strong communication skills both written and verbal
• Ability to communicate on various levels to include management, client, customer and associate levels
• Excellent financial, budgetary, accounting and computational skills
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
• ServSafe Certified
• Certified Dietary Manager certificate or Registered Dietitian preferred

Morrison Healthcare is a member of Compass Group USA

Associates At Morrison Healthcare Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare

KATHRYN MANFUSO