Systems Development Manager, ADC2S

Amazon Inc.; Seattle (WA); On-site; USD 166,000 - 225,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Job summary

Amazon Development Center U.S., Inc. is seeking a Systems Engineering and Operations Leader to drive the deployment and operation of AWS EC2 services in regions with specialized security needs.

You will report health metrics at an executive level and guide root cause analyses with development teams to improve performance. The role emphasizes collaboration with product managers and engineers to define roadmaps, lead automation initiatives, and shape staffing plans for regional operations.

Qualifications

• Bachelor's degree or CSSLP credential.
• 7+ years of hands-on systems engineering and admin work in networking, storage, operating systems.
• 3+ years of systems engineering and operations leadership for an Internet service or leading edge IT organization.

Responsibilities

• Lead the deployment and operation of EC2 in regions with specialized security needs.
• Report on the health of these services at an executive level.
• Drive root cause analyses, and coach others on doing them, with software development teams and local development to improve operational performance.
• Drive continual improvement in systems operations through tool building and automation.
• Participate in the definition of the roadmap for services, including new ones, with product managers and engineers.
• Define and drive projects and report on their progress.
• Meet with customers to develop relationships and clarify requirements and schedules.
• Create and refine staffing and support plans for these regions.
• Collaborate with and learn from world leaders in distributed systems development and operations.
• Maintain a culture of operational excellence and high automation.

Education

Bachelor's degree, or CSSLP

7+ years of hands‑on systems engineering and admin work in networking, storage, OS

3+ years of systems engineering and operations leadership for an Internet service or leading edge IT organization

Job description

Job ID: 10587458 | Amazon Development Center U.S., Inc.

Application deadline: Nov 10, 2026

Seeking a Leader for the Cloud Computing Operations team!

Would you like to drive the systems operations of the world’s largest scale cloud compute platform?

Amazon Web Services (AWS) builds and operates some of the largest internet infrastructure on the planet; providing companies of all sizes with an infrastructure web services platform in the cloud. With AWS, you can provision compute power, storage, database, and other cloud resources as your business demands them.

We are currently looking for a Systems Engineering and Operations Leader to help us grow our systems organization. You love to work with customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.

In this role you will have the opportunity to:

• Lead the deployment and operation of AWS Elastic Compute Cloud (EC2) in regions with specialized security needs
• Report on the health of these services at an executive level
• Drive root cause analyses, and coach others on doing them, in collaboration with software development teams, as well as leading local development to improve operational performance
• Drive continual improvement in systems operations through tool building and automation
• Participate in the definition of the roadmap for our services - including brand new ones - in collaboration with our product managers, other development and engineering managers, and engineers
• Define and drive projects and report on their progress
• Meet with customers to develop relationships and clarify requirements and schedules
• Create and refine the staffing and support plan for these regions
• Collaborate with and learn from world leaders in distributed systems development and operations
• Work in an environment where operational excellence is truly the first priority, and where the degree of automation is astounding

The candidate selected must obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic Qualifications

• Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)
• 7+ years of relevant hands‑on systems engineering and administrative work in networking, storage systems, operating systems experience
• 3+ years of systems engineering and operations leadership for an Internet service or leading edge IT organization experience

Preferred Qualifications

• Experience coordinating between technical teams, peers and business stakeholders
• Experience leading development life cycle processes and best practices, especially in the areas of deployment automation and monitoring
• US government security clearance of top secret or above, or degree in advanced technology

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

USA, CO, Denver - 166,300.00 - 225,000.00 USD annually

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .