Systems Analyst I - Sal FT, Days

Firelands Regional Medical Center; Sandusky (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

Comprehensive healthcare coverage

Paid time off

401(k)

Health and wellness offerings

Monthly employee events

Job summary

Firelands Regional Medical Center is seeking an Information Technology professional to manage multiple applications and projects. The ideal candidate will have a Bachelor's Degree in Information Technology or a related field, along with 2 years of relevant experience. Responsibilities include administering software applications, troubleshooting issues, and providing technical support. This role is critical in optimizing systems to improve performance and reliability while ensuring compliance with relevant regulations. The position offers a supportive work environment on the beautiful shores of Lake Erie.

Qualifications

• Bachelor’s or Associate’s Degree in related field; 2 years relevant experience required.
• Ability to implement skills through on-the-job training or certifications.
• Knowledge of multiple computer systems and data management principles.
• Ability to grasp new concepts quickly and stay current with technology.
• Compliance with OSHA regulations and ability to utilize personal protective equipment.

Responsibilities

• Manage multiple applications and projects; track progress and generate documentation.
• Administer software applications and maintain application security.
• Evaluate, plan, schedule, and implement hardware and software upgrades.
• Troubleshoot application and system problems; provide advanced support.
• Train fellow staff and users; establish procedures for application utilization.

Skills

Analytical abilities

Leadership skills

Technical support knowledge

Creativity

Attention to detail

Education

Bachelor’s Degree in Information Technology / Computer Science

Associate’s Degree in related field

Tools

Software utilities and tools

Data storage methods

Reporting methods

Job description

• Work/life: You will find support to help you manage your personal life while building a career.
• Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
• Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.

About Firelands Health:

Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.

Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are "big enough to care for you, and small enough to care about you". We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.

Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.

What You Will Do:

• Manages multiple applications and concurrent projects. Generates and maintains appropriate documentation, and tracks and reports progress on all active projects.
• Acts as a software administrator in support of all software applications for which they are responsible. Maintains application security by managing user accounts and system access privileges. Ensures data backup and recovery processes are in place. Generates custom reports to address the needs of the organization.
• Evaluates, plans, schedules, and implements hardware and software upgrades and modifications. Coordinates efforts of system vendors’ and Firelands staff, including employees and management from other departments.
• Evaluates system function, performance, and utilization issues. Troubleshoots application and system problems and initiates corrective action. Provides advanced clinical and business application support to system users.
• Provides technical assistance, training, and ongoing support to fellow Information Technology staff, and users of FRMC systems. Establishes appropriate procedures for application utilization. Provides stand-by coverage as scheduled, and subject to call-in as needed.
• Communicates ideas; understands and interprets other's ideas; demonstrates courtesy, consideration, and patience. Puts organizational goals ahead of personal goals; manages fluctuations in work and schedule requirements effectively; demonstrates initiative and cooperation.
• Contributes to the optimization of clinical applications to maintain and improve performance, reliability and availability of all information systems and services.
• Monitors and maintains assigned applications and systems; identifies and resolves problems; manages user expectations and cultivates feedback for system enhancements.

What You Will Need:

• Bachelor’s Degree in Information Technology / Computer Science, or Associate’s Degree in related field preferred. 2 years relevant IS or health care experience required.
• Demonstrates willingness, ability and availability to attend training as requested by supervisor or manager.
• Demonstrates ability to implement learned skills and abilities through "on the job" efforts and/or professional certifications.
• Achieves professional certifications as requested by manager or supervisor in accordance with all Fireland's training policies and procedures.
• Demonstrates knowledge of multiple computer systems, data storage and reporting methods, software utilities and tools, and principles of information management.
• Demonstrates ability to grasp new and technical concepts quickly, and stay current with technology. Demonstrates analytical abilities, creativity, and attentiveness to detail.
• Demonstrates initiative and the ability to work independently in a stressful environment. Result oriented, with strong leadership skills.
• Demonstrates compliance with applicable OSHA regulations and CDC standard and transmission-based precaution recommendations and the ability to utilize proper personal protective equipment. Demonstrates compliance with provisions of applicable S.D.S. forms
• Successful completion of a one hundred eighty (180) day probationary period.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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