Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, serving cloud‑based services, software & systems engineering, cyber capabilities, and data science. We provide continued innovation and proactive solutions to meet our customers' greatest challenges.
We offer a hybrid work approach that enables collaboration in person while providing flexibility to work from home as needed. This role requires onsite work at Hanover, MD, 2–3 days a week, and occasional travel.
Location: Hanover, MD, Maryland, United States.
Anticipated salary range: $107,643.00 – $145,000.00.
Benefits include 100% paid employee premium for healthcare, vision and dental plans; 10% 401(k) benefit; generous paid time off plus 10 paid holidays; and education and training allowances.
Job Description
We are seeking an experienced Systems Analyst to support the full spectrum of Product Management operations and contribute to our growth strategy, especially for the Defense Counterintelligence and Security Agency (DCSA). Mandated responsibilities include integrated customer engagement, data analysis, issue resolution, and insight delivery.
Responsibilities
- Integrates directly into the customer’s daily operations as directed by the Product Manager.
- Works closely with the product team to master the mission space and customer organization; understands the customer’s data holdings and business needs.
- Fosters and strengthens existing customer relationships, and works to develop new ones.
- Works closely with product management, application development, and engineering teams to ensure delivery tracks with customer targets and timelines.
- Validates reported issues and provides resolutions on the spot or escalates to the software development team; tracks/reports required fixes to ensure customer satisfaction.
- Performs data analysis to support reporting, heighten business acumen, and enhance mission‑focused decision‑making.
- Interprets complex datasets and translates findings into key/actionable insights.
- Leverages knowledge of common data formats (e.g., CSV, JSON, XML) and query languages (e.g., SQL) to utilize data within analytical workflows.
- Structures and prepares datasets for reporting and analysis, including data transformation, validation, and organization to support repeatable analytics workflows.
- Prepares a variety of analytical products, reports, charts to provide key business insights for designated customer leaders and managers as directed by the Product Manager.
- Additional duties as assigned.
Minimum Qualifications
- Security Clearance: Must hold a current Secret level U.S. Government security clearance and must be eligible to obtain Top Secret clearance with SCI; U.S. citizenship required.
- Mandatory education or experience: 5 years relevant experience with a B.A. or B.S. in Business, a technical field, or related field; 3 years relevant experience with a Masters in a related field; or High School Diploma or equivalent and 9 years relevant experience.
- Minimum of 5 years’ experience in analytical problem solving, demonstrating the ability to combine business intelligence, data analysis, and emerging AI capabilities to deliver insights that support customer objectives.
- Proficiency with modern BI platforms to design and develop visualizations, dashboards, and charts that communicate key metrics and trends.
- Familiarity with AI‑assisted tools (e.g., query assistants, chatbots, and other AI‑enabled productivity tools) to accelerate analysis, documentation, and development workflows.
- Strong experience writing and optimizing SQL queries for data analysis.
- Excellent organizational and attention to detail skills.
- Ability to work independently and as part of a team.
- Willingness to travel as necessary.
- Must be able to work at the customer site 2–3 days a week in Hanover, MD; flexibility is essential to adapt to schedule changes as needed.
Preferred Requirements
- DoD 8140 / 8570 compliance certifications as required by the customer.
- Exposure to data science tooling, environments, and workflows is beneficial.
We have many additional benefits and perks available on our website at www.enlighten.com.