Systems Administrator Prin

University of Georgia; Ohio; On-site; USD 90,000 - 130,000; Full time

Job summary

University of Georgia is seeking a Systems Administrator Principal to deliver hands‑on desktop support, cloud identity management, and endpoint security across Windows, Apple, and virtual environments. The role emphasizes Intune, Azure, and 365 administration, with VMware virtualization and cross‑unit collaboration.

You will maintain documented standards, support after‑hours emergencies, and coordinate with vendors to ensure reliable, secure IT services for the Georgia Center and affiliated

Qualifications

• Experience with IT service management and client support.
• Proficiency in VMware and Windows Server support, networking, and cybersecurity.
• Advanced knowledge of Windows and Apple endpoint administration.
• Experience with Microsoft Azure and Microsoft 365 user administration.

Responsibilities

• End‑User Desktop Support and Client Services with Windows/Apple devices.
• Administer Microsoft Intune and Azure/Microsoft 365 accounts.
• Manage patching, security baselines, and device compliance.
• Document configurations, standards, and procedures for continuity.
• Coordinate with vendors and PSO units; provide after‑hours support as needed.

Skills

End user desktop support

Microsoft Intune administration

Azure administration

Microsoft 365 administration

Windows server administration

Apple endpoint administration

VMware administration

Cybersecurity fundamentals

Network administration

Documentation and standards

Vendor management

Tools

VMware

Intune

Azure

Microsoft 365

Job description

Systems Administrator Prin

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Posting Details

Posting Details Posting Number S16070P Working Title Systems Administrator Prin Department PSO-Cont Ed-Tech Support Svcs About the University of Georgia Chartered by the State of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,200 faculty and more than 7,900 full-time staff. The University’s enrollment exceeds 44,000 students including over 33,000 undergraduates and over 11,000 graduate and professional students. Academic programs reside in 20 schools and colleges, including the newly established School of Medicine and the Victoria Kay Investor School of Nursing. About the College/Unit/Department College/Unit/Department website Posting Type External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information Monday through Friday, 8:00am to 5:00pm; with some on call Advertised Salary Commensurate upon experience Posting Date 11/13/2026 Open until filled Yes Closing Date Proposed Starting Date 12/14/2026 Special Instructions to Applicants Location of Vacancy Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Preferred Qualifications Position Summary

The Systems Administrator provides technical hands‑on support for endpoint services, Microsoft Intune administration, Azure and Microsoft 365 user access management, Windows and Apple systems, VMware virtual servers, cybersecurity, and technology support operations for the Georgia Center and supported University organizations. The position places a strong emphasis on end‑user desktop support, device lifecycle management, consistent endpoint configuration, and responsive client service.

Typical responsibilities include, but not limited to:

• Administration of virtual server and desktop environment, including management and provisioning of storage and virtual networking.
• Server installation, configuration, patching, and upgrading.
• Monitoring server availability and performance.
• Performing emergency troubleshooting and problem resolution, including after hours response as part of a team on call 24×7×365.
• Network administration of Ethernet wired and wireless technologies, firewall/router management.
• End user desktop support.
• Develop technical standards, procedures, and documentation.
• Develop and maintain written documentation to support the maintenance of production quality services.
• Working as part of a team without close supervision.
• Managing shared-service technology environments
• Administration of Microsoft Azure and Microsoft 365 account provisioning and deprovisioning, license assignment, role‑based access, and adding/removing users from Microsoft cloud groups.
• Administration of Microsoft Intune, Windows and Apple endpoint services, device compliance, application deployment, and endpoint security.
• Administration of VMware virtual server management, Windows server administration, storage, backup, recovery, wired and wireless networking, firewalls, and cybersecurity.
• Manage projects with vendors.

Knowledge, Skills, Abilities and/or Competencies

Knowledge, Skills, Abilities and/or Competencies

• Knowledge of IT service management and client support practices.
• Working knowledge of VMware and windows server administration, storage, backup, wired and wireless networking, virtualization, and cybersecurity technologies.
• Advanced knowledge of Windows and Apple systems administration.
• Advanced knowledge of Microsoft Intune, Windows and Apple endpoint administration, device compliance, application deployment, and endpoint security.
• Experience with Microsoft Azure and Microsoft 365 user administration, including account provisioning and deprovisioning, license assignment, role‑based access, and adding or removing users from Microsoft cloud groups.
• Working knowledge of VMware virtual server management, Windows server administration, storage, backup, recovery, wired and wireless networking, firewalls, and cybersecurity principles.
• Ability to analyze complex technical issues and develop practical solutions.
• Ability to manage projects, vendors, and competing priorities.
• Strong communication and customer service skills.
• Ability to communicate risk and service impacts to clients and leadership, and coordinate incident response and restoration.
• Experience developing technical standards, procedures, and documentation.
• Ability to develop and maintain standards, procedures, documentation, training, service metrics, project plans, lifecycle recommendations, and budget estimates across multiple supported organizations.
• Experience supporting hospitality and operational technology systems including point‑of‑sale, digital signage, managed television, telecommunications, audiovisual, and related infrastructure.

Physical Demands

Job takes place in normal environmental conditions. This position will spend long periods of time standing and/or sitting at a computer. Lift and carry up to 50lbs of equipment frequently needed. Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre‑employment drug test for positions with high‑risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

End‑User Desktop Support and Client Services -
a. Provide responsive, hands‑on support for desktop and laptop computers, Windows and Apple operating systems, mobile devices, printers, peripherals, software, network connectivity, collaboration tools, classrooms, meeting spaces, and remote users.
b. Serve as the senior escalation point for complex end‑user issues. Diagnose and resolve hardware, software, account‑access, application, and connectivity problems while maintaining clear communication with clients.
c. Use TeamDynamix or the designated ticketing platform to document requests, prioritize work, monitor service trends, and ensure timely follow‑up and resolution.
d. Develop and maintain end‑user documentation, knowledge articles, training materials, and standard support procedures. Provide individual and group training as needed.
e. Consult with faculty and staff, recommend appropriate technology solutions, support hardware lifecycle replacement, and provide technical support to other PSO units through MOU agreements, including after‑hours or remote assistance when required. Percentage of time 25

Microsoft Intune Administration and Endpoint Management -
a. Administer Microsoft Intune for Windows, macOS, iOS, Android, and other supported endpoints, including enrollment, configuration profiles, compliance policies, security baselines, conditional access coordination, and device retirement or removal.
b. Package, test, assign, deploy, update, and troubleshoot applications, scripts, and endpoint configurations through Intune and related Microsoft management tools.
c. Manage endpoint patching, encryption, antivirus and endpoint protection settings, remote support capabilities, inventory, reporting, and device lifecycle standards.
d. Develop and maintain standardized desktop configurations and core application sets while accommodating approved unit‑specific requirements.
e. Document Intune architecture, policies, assignments, application packages, administrative procedures, and troubleshooting guidance to provide operational continuity and backup coverage. Percentage of time 25

Azure and Microsoft Cloud User Administration -
a. Administer user access