Systems Administrator Level 1-5/Linux/Ansible
Metropolitan Transportation Authority (MTA)
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Job summary
The Metropolitan Transportation Authority seeks a Systems Administrator Levels 1-5 to provide technical support for server hardware, operating systems, and storage area networks, including installation and maintenance of complex equipment. The role ensures system availability and aligns with MTA policies and procedures.
Responsibilities scale from Level 1 hands-on installation and troubleshooting to Level 5 leadership in evaluating new technologies and planning deployments.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
- Experience with server hardware, OS administration, and storage area networks.
- Familiarity with Windows services, networking, and directory services.
- Ability to read schematics and technical documents.
- Strong communication and analytical skills.
Responsibilities
- Install, configure, and troubleshoot complex server and storage solutions to meet availability targets.
- Configure servers for apps, databases, domain controllers, web servers, and SANs.
- Collaborate with DBAs, networks, and help desk to coordinate infrastructure needs.
- Maintain accurate asset documentation and participate in evaluating new technologies.
- Guide and lead less senior staff as levels progress.
Skills
Education
Tools
Job description
9:00 am - 5:30 pm (7.5 hours/day) or as required
***This position is represented by the Transportation Communications Union (TCU)***
JOB TITLE:
Systems Administrator Levels 1 - 5
Level 1: $57,100 - $81,572
Level 2: $62,812 - $89,731
Level 3: $69,092 - $98,703
Level 4: $76,001 - $108,573
Level 5: $86,703 - $123,862
Information Technology
Manager, Computer Services
Various
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
The primary purpose of this position is to provide technical support to MTA’s computer server hardware, operating system software, and storage area network environment, including installation and maintenance of highly complex computer equipment and software configurations.
- Install, configure, and troubleshoot complex hardware and/or software solutions supporting MTA’s server and storage environment to ensure that all MTA application and system availability targets are met.
- Configure and install servers for various functions, including but not limited to application servers, database servers, domain controllers, web servers, and storage area networks.
- Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate server and storage infrastructure requirements and analyze/troubleshoot issues as they arise.
- Ensure all required system documentation and record-keeping requirements associated with maintaining and controlling IT assets are completed accurately, timely, and in accordance with MTA policies and procedures and department requirements.
- Participate in the evaluation of new products and technologies.
- Guide less senior technicians and staff in the performance of their tasks.
- Design and engineer effective and efficient solutions and standards to be applied within the IT Department.
- Assist with the physical planning associated with the installation of server and storage technology.
- Participate in the evaluation of new products and technologies, influence future direction, and provide input into the overall impact of introducing the technology in the MTA environment.
- Plan, design, and engineer solutions and standards to be applied within the IT department.
- Contribute to the planning and coordination of tasks associated with the installation of server and storage technology.
- Lead the evaluation of new products and technologies and provide input into the overall impact of introducing the technology in the MTA environment.
- Lead the planning and coordination of tasks associated with the installation of server and storage technology.
- Basic knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment.
- Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
- Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training.
- Strong oral and written communication skills.
- Strong analytical skills.
- Must be able to move and lift up to 25lbs of equipment such as switches, routers, UPS, laptops, firewalls, etc.
- Knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment.
- Ability to provide technical direction to less senior staff members.
- Strong knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment.
- Strong people skills.
- Ability to plan, design, and engineer technical solutions and standards.
- Advanced knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment.
- Demonstrated experience guiding less senior technicians and staff in the performance of their tasks.
- Ability to plan activities and provide advanced technical direction to less senior staff members.
- Demonstrated experience providing technical direction to less senior staff members.
- Strong people skills and proven leadership experience.
- Demonstrated experience in planning activities and providing advanced technical direction to less senior staff members.
- Must demonstrate highly developed knowledge of current industry standard IT technologies and market trends.
- Demonstrated ability to plan, present, and apply complex technology solutions to solve critical business requirements effectively and efficiently.
- Proven experience working with senior-level staff contributing to both short-term and long-term technology-related planning strategies.
- Bachelor’s degree in Computer Science, Information Technology, or related discipline; or a minimum of 1 year’s experience installing, maintaining, administering, and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory.
- Must possess a basic knowledge, familiarity, and experience with maintaining and supporting networking protocols, internet technology, and Windows services.
- Bachelor’s degree in Computer Science, Information Technology, or related discipline; or a minimum of 5 years’ experience installing, maintaining, administering, and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory.
- Must possess a minimum of 3 years’ experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services.
- Bachelor’s degree in Computer Science, Information Technology, or related discipline; or a minimum of 7 years’ experience installing, maintaining, administrating and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory.
- Must possess a minimum of 5 years’ experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services.
- Bachelor’s degree in Computer Science, Information Technology, or related discipline; or a minimum of 10 years’ experience installing, maintaining, administrating and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory.
- Must possess a minimum of 8 years’ experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services.
- Bachelor’s degree in Computer Science, Information Technology, or related discipline; or a minimum of 12 years’ experience installing, maintaining, administering, and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory.
- Must possess a minimum of 10 years’ experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services.
- Experience with Windows/Linux server administration, VMware (ESX), and enterprise storage systems (EMC, Unity, NetApp), including installation, maintenance, and troubleshooting of server hardware, OS, and SAN environments.
- Knowledge of cloud platforms (Azure, AWS, Google Cloud), automation/orchestration, and enterprise hardware (Dell, HP), with the ability to quickly adapt to new and evolving technologies.
This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees. As such, candidates selected for this position will be represented by TCU and be on the MTA payroll. In addition, candidates selected may be required to work at any MTA Agency location.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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