Systems Administrator III

Leidos LLC; United States; On-site; USD 73,000 - 133,000; Full time

Benefits offered by this job

Health and Wellness programs

Paid Leave and Retirement

Job summary

Leidos in Huntsville, AL, seeks a System Support Specialist to deliver end-user computing services for the NEST Contract at NASA MSFC. The role focuses on mobile, print, and computer services, with daily interaction to troubleshoot, advise, and fulfill user requests.

Candidates will have a Bachelor's degree in Computer Science or related field and 8+ years in IT support, plus strong communication skills and experience with Windows and macOS.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• 8+ years of IT support experience.
• Strong written and verbal communication skills.
• Experience supporting current versions of Windows operating system.
• Experience working with current versions of macOS.

Responsibilities

• Deliver new services to customers, including mobile, print, and computer services.
• Troubleshoot and resolve assigned customer issues.
• Interact daily with NASA customers to provide consultation and guidance on NEST services.
• Perform initial problem identification and troubleshooting of system issues, serving as a primary point of contact for NASA customers.
• Provide system support and guidance to assist customers with adjusting or obtaining services.
• Assist end users with hardware and software requests.

Skills

IT support experience

Communications skills

Windows OS

macOS

Education

Bachelor's degree in Computer Science

Tools

ServiceNow

Job description

The Digital Sector at Leidos currently has an opening for a System Support Specialist to work in our Huntsville, AL office. This is an exciting opportunity to leverage your experience in support of the NEST Contract mission, providing end-user computing device services to NASA at Marshall Space Flight Center (MSFC).

PRIMARY RESPONSIBILITIES

• Deliver new services to customers, including mobile, print, and computer services.
• Troubleshoot and resolve assigned customer issues.
• Interact daily with NASA customers to provide consultation and guidance on NEST services.
• Perform initial problem identification and troubleshooting of system issues, serving as a primary point of contact for NASA customers.
• Provide system support and guidance to assist customers with adjusting or obtaining services.
• Assist end users with hardware and software requests.

BASIC QUALIFICATIONS

• Bachelor’s degree in Computer Science or a related field.
• 8+ years of Information Technology (IT) support experience.
• Strong professional written and verbal communication skills.
• Experience supporting current versions of the Windows operating system.
• Experience working with current versions of macOS.

PREFERRED QUALIFICATIONS

• Knowledge of and experience with the NASA desktop computing environment and software suite.
• Experience using ServiceNow to manage incidents and service requests.

CLEARANCE REQUIREMENTS

• U.S. Citizenship is required.
• Ability to obtain and maintain a Public Trust.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting: October 2, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: Pay Range $73,450.00 - $132,775.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [e-mail].

Commitment and Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.