Systems Administrator - 3E/Finance Systems

Svb Financial Group; Juneau (AK); Hybrid; USD 86,500 - 137,000; Full time

Job summary

Ropes & Gray is seeking a Systems Administrator to own the health and security of the firm’s financial systems (Elite 3E, IntApp Time) and related interfaces. The role includes managing servers, databases, integrations, reporting, and scripting while collaborating with the Financial Systems team.

The position requires strong troubleshooting, documentation, and collaboration across IT and Finance, with a hybrid on-site expectation.

Qualifications

• Experience administering Elite 3E including 3E Templates and Paperless Proforma.
• Experience administering finance applications such as Chrome River and treasury systems.
• Proficiency with SQL including the Elite 3E SQL schema and advanced queries.
• Experience with clustering and load balancing is highly desirable.
• Experience with web server administration and Microsoft IIS is preferred.
• Knowledge of PowerShell and strong troubleshooting and documentation skills.
• Understanding of law firm financial processes (time entry, billing, GL, etc.).
• Experience with Windows Server and related admin tools is essential.

Responsibilities

• Day-to-day administration and support of the Firm’s accounting system (Elite 3E), time entry, and related systems in production and pre-production environments.
• Serve as IT representative to Finance Department and project teams to deliver strategic finance system projects.
• Manage support tickets and escalations to vendors and consultants.
• Track and optimize system performance and plan hardware/software upgrades.
• Implement security patches and maintain system configurations per best practices.
• Create and maintain system documentation.
• Collaborate with DBAs to provision and secure database components.
• Coordinate with Networks to oversee servers and storage and scheduling.
• Participate in DR planning and perform tests for financial systems.

Skills

Excellent troubleshooting

Team collaboration

Strong written and oral communication

Multitasking

Confidentiality

Tools

Elite 3E

IntApp Time

Chrome River

Microsoft IIS

Windows Server

SQL

PowerShell

BizTalk

Elite 3E IDE

Job description

Ropes & Gray is an equal opportunity employer.

Overview

The Systems Administrator is responsible for technical administration of the firm’s financial systems including accounting, time entry and other related systems. The System Administrator manages application servers, databases, integration points, data interfaces and transmissions, reporting, back-end scripting and queries, performance/stability, and system security. The Systems Administrator is responsible for the analysis and resolution of problems related to data, software, servers, and usage, installation and maintenance of system software, including upgrades and patches, monitoring of system performance and maintaining system security. The position requires extensive interaction with business stakeholders collaborating with the Financial Systems team to execute the Finance technology strategy. The Systems Administrator is a technical subject matter expert in the accounting systems, integrated firm systems and interfaces to external systems. While working on projects to perform upgrades or implement new technology, the most important responsibility of the System Administrator is to maintain the health of the production financial systems.

Responsibilities

• Day-to-day administration and support of the Firm’s accounting system (Elite 3E), time entry, and other related systems in production and multiple pre-production environments.
• Serve as one of the primary IT representatives to the Finance Department, Financial Systems team and project teams to deliver strategic projects related to the firm’s financial systems and the systems with which they integrate.
• Manage support tickets and escalations to the software vendors and consultants.
• Track and optimize system performance and storage utilization, plan ahead for necessary hardware or software upgrades to support system growth.
• Implement security patches and maintain system configurations according to firm technology best practices.
• Create and maintain system documentation.
• Work closely with the Database Administrators to provision, maintain and secure database components of financial applications.
• Team with the Networks group to oversee the operation of servers and storage dedicated to systems described above, including hardware and software installation, upgrades, service packs and patches, system monitoring and job scheduling.
• Participate in DR planning and perform regular testing for financial systems.
• Complete knowledge transfer to ensure depth of coverage, thorough documentation of systems and shared understanding of systems by administrators, Financial Systems, User Support teams and end users.

Qualifications

• Minimum two years experience administering Elite 3E (including 3E Templates and Paperless Proforma) and IntApp Time.
• Experience administering additional Finance applications including Chrome River, treasury management systems, bank payment systems, strongly desired.
• Proficiency with SQL including the Elite 3E SQL database schema and advanced query writing skills.
• Experience with clustering and load balancing strongly desired.
• Experience with web server/web site administration and Microsoft IIS strongly desired.
• Experience with BizTalk a strong plus.
• Experience with Elite 3E IDE a strong plus.
• Knowledge of Powershell.
• Outstanding troubleshooting skills.
• Strong understanding of law firm financial processes including time entry, billing, accounts payable, accounts receivable, collections, general ledger, budgeting, forecasting, reporting, month and year-end closings.
• Experience administering Windows Server, fluent understanding of Windows Server operating system and administrative tools.
• Understanding of law firm business processes such as client/matter intake, ethical walls, alternative fee arrangements, etc. strongly desired.
• Application installation and configuration experience.
• Superior organizational skills, bias for action and strong initiative.
• Excellent technical writing and documentation skills.
• Outstanding listening skills and written and oral communication skills, including effective presentation skills.

Essential Capabilities

• Ability to relate to non-technical users in user-friendly language.
• Ability to manage multiple concurrent objectives or activities, and effectively make judgments in prioritizing and time allocation in a high-pressure environment.
• Ability to gauge one’s strengths and limitations.
• Ability to deal with changes and adapt to a changing environment.
• Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affairs.
• Ability to work well with others, harness different skills and experience, and build a strong sense of team spirit.
• Highly self motivated and directed.
• Ability to work in a multi-office environment and willingness to travel to other offices as required.
• Ability to work effectively in a culturally and educationally diverse environment.

Compensation and Total Rewards Package

Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is $86,500 - $131,000 (Boston and Chicago), $91,000 - $137,000 (NY), which represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

Working Conditions

This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.