Systems Administrator

The Chronicle Of Higher Education, Inc.; Indianapolis (IN); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Indiana University is seeking a UITS Software & Network Engineer to configure, test, and maintain server environments across various platforms. You will monitor performance, ensure data integrity, and help implement new technologies while following university policies.

The role requires scripting experience and strong communication, with the flexibility to work in a hybrid remote/on-site setup across Bloomington/Indianapolis campuses.

Qualifications

• Bachelor's degree in computer science or related field.
• Experience with at least one scripting language.
• Ability to adapt to a fast-paced, changing environment.

Responsibilities

• Configures, tests, troubleshoots, upgrades/modifies, and maintains file, print, application, web, database servers and related technologies.
• Monitors systems configurations to ensure data integrity and optimum performance.
• Ensures compliance with federal and university policies and standards.
• Analyzes new capabilities, implements new systems, and improves existing ones.
• Participates in bug reporting, test case authoring, automation scripts, and collaborates with cross-functional teams.
• Documents systems administration practices and processes.

Skills

Communication

Professionalism

Time management

Quality focus

Flexibility

Learning mindset

Thoroughness

Troubleshooting

LLMs integration

Education

Bachelor's degree in CS or related field

Tools

Docker

Podman

OpenStack

Ceph

Kubernetes

Helm

Kustomize

Job description

Department

UITS SOFTWARE & NETWORK ENGINE (UA-NENG-IUINA)

Department Information

At University Information TechnologyServices (UITS) we provide the technology, tools, and servicesyou need to succeed. UITS supports Indiana University's (IU) visionfor excellence in research, teaching, outreach, and lifelonglearning. We ensure a workplace that encourages growth,flexibility, and creativity, as well as a culture that championsinclusion, a varied workforce, and overall employee well-beingthrough programs supported university wide. As an Equal OpportunityEmployer, we believe in each person's potential, and we'll help youreach yours.

Job Summary

• Configures, tests, troubleshoots, upgrades/modifies, andmaintains file, print, application, web, database servers andrelated technologies, including hardware configuration, operatingsystem installation and support, security and configuration, backupstrategies, business continuity strategies, and best practices onmodernizing systems in relation to changing technologies.
• Monitors systems configuration(s) to ensure data integrity andoptimum system performance metrics are obtained.
• Ensures compliance with federal and university policies andstandards.
• Analyzes and evaluates new capabilities and emergingtechnologies; implements new systems and improves existing ones allthe while making sure established protocols and procedures arefollowed.
• Participates in bug reporting and isolation, test caseauthoring and refinement, automation scripts, and works closelywith other teams (engineering, cross functional and cross campus)to resolve problems.
• Documents systems administration practices and processes(testing, upgrades/modifications, issue/problem resolution).

Qualifications

Combinations of related education and experience may beconsidered. Education beyond the minimum required may besubstituted for work experience. Work experience beyond the minimumrequired may be substituted for education.

Education

Required

• Bachelor's degree (preferably in computer science or a relatedfield)

Work Experience

Required

• Experience with at least one scripting language

Preferred

• Some related experience

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamicenvironment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Knowledge of virtualized computer systems, storage systems,backup systems, network systems, network protocol and softwareinterfaces
• Ability to quickly troubleshoot and resolve problems

Preferred

• Experience with programmatic use of LLMs, AI, and relatedsystems. Integration of data sources into LLMs via MCP or similarprotocols
• Familiarity with deploying and operating OpenStack, Ceph, orother private cloud infrastructure
• Experience with application containerization platforms such asdocker and podman
• Experience with kubernetes application deployment methodssuchas helm or kustomize

Working Conditions / Demands

This role requires the ability to effectively communicate and tooperate a computer and other standard office productivityequipment. The position involves sedentary work as well as periodsof time moving around an office environment and the campus. Theperson in this role must be able to perform the essential functionswith or without an accommodation.

Background Check

GlobalNOC's customers include Federal Governmentagencies. The successful candidate will be required to undergo a background investigation to establish their eligibility for a position of public trust, and to maintain that eligibility. Moreinformation can be found in the following documents: Document 1 and Document 2.

Additional Information

• Work in the always evolving and growing field of advanced highspeed computer networking, frequently taking on new challenges andopportunities.
• GlobalNOC is committed to a culture of positive work / lifebalance and progress over perfection. Work with a group of peoplepassionate about their field, but who aren't defined solely byit.
• Make a difference. Our teams collaboratively provide full stackdesign, development, and management of applications that directlysupport thousands of servers and network devices at the campus,regional, country, and world scale.
• Bring your skills and learn new ones. With our full stackdevelopment there is always a place to jump in and learn somethingnew. Whether it's new development of applications, automatingchanges on the network, building out visualizations to help endusers understand their data, and countless otheropportunities.

Work Location

Bloomington, Indiana or Indianapolis, Indiana

This position is eligible for remote work or to work a hybridschedule (mix between remote and in-person work), subject to changein the future based on university policy and business needs.

Benefits Overview

For full-time staff employees, Indiana University offers a widearray of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, criticalillness, and supplemental accidental death & dismembermentinsurance
• Base retirement plan with generous IU contributions, subject tovesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IUcourses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteerevents
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IUBenefit Programs Brochure.

Job Classification

Career Level: Core

FLSA: Exempt

Job Function: Information Technology

Job Family: Sys Admin, Engineer & Program

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider ofADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discriminationhere which includes contact information

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policymstatements, crime and fire statistics for all Indiana Universitycampuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

Contact Us

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