Systems Administrator

Koniag Government Services; Carlsbad (NM); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

401(k) retirement plan

Paid time off

Paid parental leave

Life and disability insurance

Flexible spending accounts

Commuter benefits

Tuition reimbursement

Job summary

Koniag Government Services in Carlsbad, NM seeks a Systems Administrator to support DOE-related IT infrastructure. You will work with network engineers, service desks, and federal staff to maintain high availability, security, and performance across systems.

Requires 2+ years in IT support, Windows Server/AD expertise, and M365 administration; familiarity with PKI, two‑factor auth, and SAN storage is expected. Candidate must be a U.S. citizen.

Qualifications

• Requires Associate’s Degree in Computer Science or 4 years IT experience with Microsoft Windows server administration and AD/WAN
• 2+ years IT help desk or service desk experience including ticketing systems
• Experience with M365 Exchange architecture and VOIP integration is required or highly desirable

Responsibilities

• Plan, coordinate, and execute with Network engineers and IT staff to maintain enterprise IT infrastructure.
• Document system configurations, processes, and procedures for compliance and training.
• Provide technical support and resolve escalated server/storage issues.
• Monitor performance, apply updates/patches, and ensure data security and availability.

Skills

Active Directory

Windows Server

M365 Administration

Hyper‑V/VMware

PKI/Two‑factor authentication

Education

Associate’s Degree in Computer Science

4 years IT experience

Tools

Remedy

ZenDesk

Web Help Desk

Job description

This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible.

Tuknik Government Services, LLC, a Koniag Government Services company, is seeking a Systems Administrator to support TGS and our government customer in Carlsbad, NM.

Benefits

• Medical
• Dental
• Vision insurance
• 401(k) retirement plan
• Paid time off
• Paid parental leave
• Life and disability insurance
• Flexible spending accounts
• Commuter benefits
• Tuition reimbursement

Plan, coordinate, and execute with Network engineers, Service Desk, federal staff, and the IT Operations Manager to manage and maintain enterprise-level IT infrastructure, ensuring high availability, performance, and security across all systems. Candidates must be able to work independently under the supervision of the IT Operations Manager to plan, execute, document, and report on multiple projects and tasks.

Education

• Requires an Associate’s Degree in Computer Science and/or a related field or 4 years of relevant IT experience, with 2 of those years to include experience in administration of Microsoft Windows server systems in Active Directory, including Wide-Area Network (WAN) experience with forest domains.
• The substitution of education for relevant experience is in addition to the minimum two years of relevant experience required for this labor category and must be approved by the government on a case-by-case basis.

Experience

• Current U.S. Citizen.
• Candidate must possess 2 years of experience in performing IT-related customer support, including, but not limited to, help desk, NOC center, service desk, and/or remote support.
• Experience in IT/help desk management systems such as Remedy, ZenDesk, and/or Web Help Desk to track, manage, and report on workload to management/supervisors.
• Knowledge of DOE Order 205.1B Department of Energy Cyber Security Program and NIST 800-53 experience, including implementation methods, is highly desirable.
• Candidate must possess 2 or more years of experience with the administration of the following:
  • Microsoft M365 Applications and services Administration.
  • Server administration to include Hyper‑V and VMware server virtualization.
  • Omnissa/View Horizon desktop virtualization.
  • Hands‑on experience with blade server architecture and SAN (Storage Area Network) storage systems.
  • Perform regular system updates, patches, and backups to ensure data integrity and security.
  • Monitor system performance and implement proactive measures to prevent downtime.
  • Collaborate with network and application teams to support business‑critical systems.
  • Develop and maintain documentation for system configurations, processes, and procedures.
  • Provide technical support and resolve escalated issues related to servers and storage.
  • Ensure compliance with organizational policies and industry best practices.
  • Two‑factor authentication, including Smart Card configuration/administration, is a must.
  • Public/Private Key Infrastructure (PKI) encryption techniques, including email encryption.
  • Wi‑Fi administration
• Requires 4 years of experience in the administration of Microsoft M365 Exchange architecture, including VOIP integration, unified communications, as well as records management applications.
• Extensive experience with cybersecurity best practices including Operating System baselines, CIS/USGCB benchmarking utilities, system hardening, firewall configuration, security appliance administration, and other IT‑related cyber systems as required
• Knowledge and experience within Microsoft SCCM for third‑party patching and OS image deployment.
• The ability to accomplish technical writing relating to infrastructure project plans, network diagrams, policy & procedure, and other types of technical documentation is highly desirable.
• Prepare analyses and recommendations to support the procurement of IT server systems and supporting equipment. Collect, analyze, and document market research information for procurement estimates.
• Independently troubleshoot IT systems. Analyze system, application, and security logs. Prepare/deliver written or oral reports with analyses and recommendations for upgrades and/or corrective actions.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

We are dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [e-mail] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of KGS, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward‑leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution‑oriented business partnerships and a commitment to exceptional service delivery. We ensure long‑term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352