System Support Technician I

Kirby-Smith Machinery, Inc. - Oklahoma City, OK; Oklahoma City (OK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Above-average pay

Comprehensive benefits package

401K with company match

Paid time off and vacation

Short/Long Term Disability

Growth opportunities

Paid Training

Family-owned and operated

Health and wellness

Job summary

Kirby-Smith Machinery, Inc. in Oklahoma City is seeking a System Support Technician I to provide multi-level IT support for company hardware and software. You will troubleshoot printers, scanners, VOIP phones, and related devices while delivering strong customer service to staff.

The role includes handling procurement requests, device setups, and ongoing learning to support employees across the organization. This is a safety-sensitive, on-site position with growth opportunities.

Qualifications

• High School Diploma or Equivalent is required.
• CompTIA Certification preferred.
• Vocational school preferred.

Responsibilities

• Communicates Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal.
• Understanding computer hardware, operating systems and applications for effective troubleshooting.
• Troubleshoots company printers and scanners.
• Delivers strong customer service to employees.
• Fulfills procurement requests with complete accuracy.
• Handles cellular device setups.
• Understands basic VOIP phone functions.
• Learns and grows to support IT needs of company employees.
• Maintains consistent and reliable on-site attendance.
• Performs other job-related duties as assigned.

Skills

Organizing

Planning

Task completion

Education

High School Diploma or Equivalent

Vocational school

CompTIA Certification preferred

Job description

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

System Support Technician I Benefits

• Above-average industry pay
• Comprehensive benefits package (including medical/dental/vision)
• 401K plan with company match
• Paid time off and vacation
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Family-owned and operated
• Health and wellness

System Support Technician I Position Purpose

Responsible for providing multiple levels of support to the Kirby-Smith employees for their company issued hardware and software

System Support Technician I Essential Functions

• Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
• Understands computer hardware, operating systems, and applications in order to have the best troubleshooting skills
• Troubleshoots company printers and scanners
• Utilizes strong customer service skills
• Fulfills procurement requests with complete accuracy
• Understands and completes cellular device setups
• Understands the basic functions of VOIP phones
• Learns and grows to be the most successful and useful to the company employees in regards to their IT needs
• Ensures consistent and reliable on-site attendance
• Performs other job-related duties as assigned

System Support Technician I Minimum Qualifications

• High School Diploma or Equivalent
• CompTIA Certification preferred
• Vocational school preferred
• Adept at organizing, planning, and task completion to manage a high volume of department tasks

System Support Technician I Physical Requirements

• Pushing/Pulling/Lifting/Carrying up to 50 pounds without assistance
• Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
• Must be able to work in extreme heat or cold and wet, damp, dusty, or windy conditions and tolerate exposure to typical noises, hazardous materials, and fumes/odors
• Physical ability to stand and walk throughout the workday

This is considered a Safety-Sensitive position.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.