System Operator Associate

aep; New Albany (OH); On-site; USD 75,000 - 99,000; Full time

Job summary

AEP is seeking an entry-level Dispatcher Worker in New Albany, OH to support the transmission system's efficient operation under supervision. You will monitor voltages, real and reactive power, and coordinate with the AEP SCC and neighboring utilities to maintain reliability.

This role requires a two-year technical degree or equivalent experience, a valid driver's license, and a 12-hour rotating shift schedule that includes nights, weekends, and holidays.

Qualifications

• Entry-level candidates should have a two-year technical degree in Electrical Engineering Technology or related field.
• High School and 2 years of experience in a position that demonstrates the ability to operate a power system.
• Valid state driver license.

Responsibilities

• Assist in monitoring and regulating system voltage levels and real/Reactive power flows for the transmission system with AEP SCC directives.
• Assist in real-time operation of the AEP transmission system in coordination with AEP SCC and neighboring utilities.
• Assist in real-time operation of distribution equipment inside the station fence in coordination with regional distribution dispatch centers.
• Prepare basic switching orders listing switching steps and safety tagging for removing equipment from service for maintenance or construction.
• Assist in directing switching operations under emergency conditions to restore service safely and quickly.
• Maintain a log of events and transactions related to facility operation.
• Observe and assist in operating the SCADA system and related functions.
• Monitor metering and communications facilities and report malfunctions.
• Monitor weather information system for severe weather and notify proper personnel.
• Record station entry/exit activity.

Skills

Two-year technical degree in ELEC ENG技

High School diploma + 2 years exp

Education

Two-year technical degree in Electrical Engineering Technology

High School diploma + 2 years experience in power system ops

Job description

Job Posting End Date

09-16-2026 Please note the job posting will close on the day before the posting end date.

Job Summary

Under direct supervision and instruction, provide assistance to: ensure the efficient operation of the transmission system; coordinate operation of the transmission system with the appropriate Reliability Coordinator (AEP SCC), Distribution Dispatching Centers/Authorities, and Transmission Control Centers/Authorities (both internal and external to AEP); arrange, approve, and direct routine and emergency switching/tagging operations for equipment removal/restoration during maintenance, repair, replacement, and construction with limited instruction; receive, record, and maintain logs of operating conditions; monitor system voltages, transformer/line/equipment loadings, and in concert with the AEP SCC, apply corrective action when these parameters deviate from equipment ratings and/or operating limits; monitor the operation of metering and communication facilities and initiate corrective action upon malfunction.

Job Description

What you’ll do:

• Assist in monitoring and regulating system voltage levels, real and reactive power flows for the transmission system at all transmission voltage levels in cooperation with directives of the AEP SCC.
• Assist in the real-time operation of the AEP transmission system in coordination with the AEP SCC and appropriate neighboring utilities.
• Assist in the real-time operation of distribution equipment inside the station fence in coordination with regional distribution dispatch centers.
• Prepare basic switching orders listing the switching steps and safety tagging to be carried out for the removing of equipment from service for maintenance, repair, or construction, ensuring the safety of the public, Company equipment, Company personnel and contract personnel.
• Assist in directing switching operations under emergency conditions. Plan and direct actions to quickly, safely and effectively restore equipment and customers to service.
• Maintain a log of events and transactions relative to the operation of the facilities and equipment.
• Observe and assist in operating the Supervisory Control and Data Acquisition (SCADA) System and associated functions.
• Monitor the operation of metering and communications facilities and report malfunctions to proper personnel for corrective action.
• Monitor the weather information system for severe weather and notify proper personnel.
• Acknowledging and inputting records of station entry/exit activity.

What we’re looking for:

• Education requirements: Entry-level candidates should have a two-year technical degree in Electrical Engineering Technology or related field. OR High School and 2 years of experience in a position that demonstrates the ability to operate a power system.
• Work Experience: Not required, but 1-2 years of experience in substation operation, protective relaying, or distribution dispatching is desired.
• Required License(s)/Certification(s): Valid state driver license.

This job requires "recommended" test results from HireVue Dispatcher Worker Virtual Job Tryout. This assessment is completed online, is untimed, and typically takes about 45 minutes to complete. Please refer to the Employment Test Prep section of our website https://www.aep.com/careers/testprep/

Other Must Haves:

• Ability to work under pressure during periods of critical system conditions and to deal with diverse situations simultaneously. Ability to analyze information and communicate instructions clearly and concisely. Work on a twelve-hour uninterrupted rotating shift schedule that consists of nights, weekends and holidays.
• May be required to work outside normal Dispatching Center hours. Must have the ability to report timely to worksite due to emergency events. This position may entail some travel and exposure to hazardous situations, which require a thorough knowledge and use of safety procedures.
• Must have the ability to effectively and professionally deal with co-workers and customers.
• Must complete all required training and testing in established time frames by the Company to advance to the next higher classification within the line of progression or vacate the current classification

What you’ll get:

• Grade 6 Range: $74,551 - $99,401/yr

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

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