System Operations Lead (m/f/d)

PSI Software AG; Germany (OH); On-site; USD 102,716 - 171,193; Full time

Job summary

PSI Software SE is seeking a System Operations Lead to guide the Platform, SRE and Installation teams. You will drive cloud-based product reliability, scalability, and deployment automation, shaping the future of our SaaS offerings.

Lead cross‑functional collaboration with software engineering, manage onboarding and growth, and implement IaC and CI/CD practices to ensure high availability and performance.

Qualifications

• Proven leadership of multi-team IT operations.
• Experience driving SaaS transformations and reliability initiatives.
• Strong knowledge of container orchestration and IaC.

Responsibilities

• Provide disciplinary and technical leadership across Platform, SRE, and Installation teams.
• Drive SaaS transformation and establish modern SRE practices.
• Oversee onboarding, mentoring, and growth of operations staff.
• Coordinate cross‑functional alignment with management and software engineering teams.
• Contribute hands‑on to infrastructure, deployment pipelines, and automation.
• Lead code reviews and deployment procedures for IaC.

Skills

Leadership

Agile mindset

Google Cloud Platform

Kubernetes

Terraform

Git & GitLab-CI

English & German

Ansible

Go

Python

Tools

GitLab CI/CD tools

Job description

PSI Software SE - Discrete Manufacturing

The PSI Group develops software products for optimizing the flow of energy and materials for utilities and industry. As an independent software producer with more than 2,300 employees, PSI has been a technology leader since 1969 for process control systems that ensure sustainable energy supply, production and logistics by combining AI methods with industrially proven optimization methods. The innovative industry products can be operated on‑premises or in the cloud.

Tasks inspiring you

As our System Operations Lead, you will be the strategic and operational linchpin for our entire infrastructure ecosystem. You will shape the future of our software products in the cloud, ensuring reliability, scalability, and seamless deployment by guiding and steering three of our core areas: the Platform Team, the upcoming SRE Team, and the Installation Team.

Leadership & Strategy: Provide disciplinary and technical leadership, synchronizing three key teams: the current Platform Team, the newly forming SRE (Site Reliability Engineering) Team, and the Installation Team.

SaaS Transformation & Reliability: Actively drive the SaaS transformation of our business unit while establishing modern SRE practices to guarantee high availability and peak performance.

Team Development: Oversee onboarding, mentoring, and continuous professional growth for team members across different operational disciplines.

Cross‑Functional Coordination: Act as the primary interface for cross‑team communication and alignment with management and software engineering teams.

Hands‑on Operations: Collaborating on the teams' technical and operational tasks, including infrastructure architecture, deployment pipelines, and automation.

Quality Assurance: Conduct code reviews (especially for Infrastructure as Code) and review system deployment procedures.

Qualifications that inspire us

Leadership Experience: Proven track record in leading and coordinating technical teams (ideally in a multi‑team or matrix environment within IT Operations).

Agile Mindset: Several years of experience working in agile environments (Kanban, SCRUM) within an Operations or DevOps context.

Cloud Expertise: Several years of hands‑on experience in cloud environments (preferably Google Cloud Platform).

Infrastructure & Orchestration: Comprehensive knowledge of Kubernetes and Infrastructure as Code (IaC) tools, especially Terraform.

CI/CD & Deployments: Solid knowledge of common development and deployment tools (Git, GitLab‑CI), alongside an understanding of both modern and traditional installation processes.

Language Skills: Professional fluency in both English and German (at least C1 level).

Nice to have:

Practical experience with Ansible (highly valuable for the Installation Team).

Programming skills in Go or Python for automation and SRE‑related tooling.