System/Network Administrator Level 3

Base-2 Solutions; Maryland; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

100% company-paid medical premiums for

401(k) with company match

Job summary

Base-2 Solutions seeks a Systems Administrator to support implementation, troubleshooting, and maintenance of IT systems, including server, storage, and network devices. The role ensures day-to-day operations, monitoring, and problem resolution across client environments.

The candidate will configure Linux/Windows/CentOS environments, manage virtualization, and collaborate using JIRA, Confluence, GitHub, and ServiceNow.

Qualifications

• 15+ years of system/network administrator experience.
• Bachelor's degree in a technical discipline from an accredited college or university.
• 15+ years experience may be substituted for a bachelor’s degree or related equivalency.

Responsibilities

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Escalate issues and communicate status to agency management and internal customers.
• Configure and manage virtual and storage environments; Linux, UNIX, and Windows operating systems.
• Install and load operating system software, troubleshoot, maintain integrity, and configure virtual, storage, and network components.
• Use Atlassian Suite (JIRA, Confluence), GitHub, and ServiceNow for collaboration.
• Analyze and resolve complex problems related to server hardware, applications, and software integration.

Skills

Top Secret/SCI clearance

Strong diagnostic ability

Teamwork & communication

Education

Bachelor's degree in a technical discipline

Experience substitute for degree (5 years)

Tools

JIRA

Confluence

GitHub

ServiceNow

Job description

• Required Security Clearance: Top Secret/SCI with Full Scope Polygraph
• Location: Annapolis Junction, MD
• Work Type: On-Site
• Shift: First

• Requisition ID: 4708
• Standard Title:
• Required Security Clearance: Top Secret/SCI with Full Scope Polygraph
• Location: Annapolis Junction, MD
• Work Type: On-Site
• Shift: First
• Referral Eligibility: Eligible
• U.S. Citizenship Required? Yes

Position Summary

Base-2 Solutions is seeking a Systems Administrator who provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. The role manages IT system infrastructure and related processes, supporting day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices and mobile devices.

Essential Duties And Responsibilities

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Support escalation and communication of status to agency management and internal customers.
• Support dispatch system and hardware problem resolution processes.
• Configure and manage virtual and storage environments; Linux, UNIX, and Windows operating systems.
• Install and load operating system software, troubleshoot, maintain integrity, and configure virtual, storage, and network components.
• Implement operating system enhancements to improve reliability and performance.
• Configure and manage Linux/CentOS operating systems and install/load operating system software with enhancements.
• Troubleshoot, maintain integrity of, and configure network components.
• Support the design of systems, mission architecture, and associated hardware.
• Analyze and resolve complex problems related to server hardware, applications, and software integration.
• Utilize system monitoring tools such as HP Tools / OneView, Sitescope.
• Apply virtualization experience.
• Use team collaboration and issue tracking tools such as Atlassian Suite (JIRA, Confluence), GitHub, and ServiceNow.

Required Qualifications

• Fifteen (15) years experience as a system/network administrator.
• Bachelor's degree in a technical discipline from an accredited college or university.
• Five (5) years of additional system/network administrator experience may be substituted for a bachelor's degree.

Preferred Qualifications

• Not specified.

Required Education and Experience Equivalency

• Bachelor's degree in a technical discipline from an accredited college or university with 15 years experience as a system/network administrator.
• No bachelor's degree with 20 years experience as a system/network administrator (15 + 5 additional years).

Required Certifications

• None specified.

Required Security Clearance

• Active Top Secret/SCI with Full Scope Polygraph

Pay & Benefit Highlights

Compensation

• Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
• Employee referral bonuses up to $10,000 per hired referral.
• Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).

Health

• 100% company-paid medical premiums for employees and eligible dependents.
• Choose from multiple plan options with CareFirst, Kaiser, and UnitedHealthcare, including PPO, POS, HMO, and HSA-compatible plans.
• 100% company-paid dental premiums for employees and eligible dependents.
• 100% company-paid vision premiums for employees and eligible dependents.

Income Protection

• 100% company-paid premiums for short-term disability.
• 100% company-paid premiums for long-term disability.
• 100% company-paid premiums for accidental death & dismemberment (AD&D).
• 100% company-paid premiums for life insurance up to $200,000.

Retirement

• 401(k) with immediate vesting: 4% company match plus a 4% non-elective company contribution (8% total).
• 401(k) pre-tax and Roth options.

Leave

• Up to 20 days of flexible paid time off (PTO).
• 11 paid floating holidays.

Work-Life Balance

• Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).