System/Network Administrator Level 2

Endepth Solutions; Fort Meade (MD); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive Salaries

100% company paid Health Insurance

Employer-funded Health Savings Account

Dental, Vision & Life Insurance

Short-term and Long Term Disability plans

Safe-Harbor 401(k) Retirement Savings Plan

11 Holidays and competitive Paid Time Off

Professional Development and Educational Reimbursement

Employee Referral Bonus

Company Sponsored Events

Job summary

A Cyber Security Services Provider located in Fort Meade, Maryland is seeking a System Administrator. Responsibilities include providing Tier 1 and Tier 2 support, managing Linux, UNIX, and Windows operating systems, and troubleshooting IT systems. Candidates must possess a Bachelor’s degree and ten years of relevant experience, alongside a current TS/SCI with Polygraph clearance. The position offers competitive salaries and comprehensive benefits, emphasizing career growth and professional development.

Qualifications

• Ten years of experience as a System Administrator for similar programs.
• Must have an active TS/SCI with Polygraph security clearance.
• Experience in troubleshooting IT systems.

Responsibilities

• Provide Tier 1 and Tier 2 problem identification and resolution.
• Manage configuration and operation of IT systems.
• Provide support for dispatch systems and hardware problems.

Skills

Problem identification

Configuration management

Troubleshooting

Support for IT systems

Client/server/storage/network devices

Capacity analysis and planning

Education

Bachelor’s degree in a technical discipline

Tools

Linux

UNIX

Windows

Job description

Position Summary

Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.

Requirements

• Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Desired Skills

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Build, configure, monitor and maintain virtual environments
• Build, configure, monitor and maintain storage environments
• Provide in-depth experience in trouble-shooting IT systems
• Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Must have completed and remain current on all Cyberspace Workforce Improvement Program (CWIP)/Information Assurance Workforce Improvement Program (IAWIP) certification requirements
• Must hold a current and active TS/SCI with Polygraph

Company Description

Founded in 2010, EnDepth Solutions sets the standard for Cyber Security services and innovation within the DoD and Intelligence Community. EnDepth's core competencies are Security Engineering, Certification & Accreditation, and System Security Testing.

Our professional staff bring high-level technology skills and industry knowledge and work closely with clients to design and implement a security solution closely tied to enterprise objectives. EnDepth Solutions is a Service Disabled Veteran Owned Small Business (SDVOSB) with numerous prime and sub contracts with customers in the Intelligence Community.

Benefits Summary

We are proud to offer our employees a selection of high-quality benefits, including:

• Competitive Salaries
• 100% company paid Health Insurance for employees through BCBS
• Employer-funded Health Savings Account (HSA)
• Dental, Vision & Life Insurance
• Short-term and Long Term Disability plans
• Safe-Harbor 401(k) Retirement Savings Plan
• 11Holidays and competitive Paid Time Off (PTO) and Comp Time
• Professional Development and Educational Reimbursement
• Employee Referral Bonus
• Company Sponsored Events

EnDepth Solutions is committed to a diverse workforce, as such, we will make all hiring decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Due to security clearance requirements, U.S. Citizenship is required for most positions