System Network Administrator

Blue Mantis; Pennsylvania; Presencial; USD 120.000 - 165.000; Jornada completa

Descripción de la vacante

Blue Mantis is seeking a skilled IT Operations Engineer to support enterprise data centers and game-day operations. Role focuses on high availability of network infrastructure across on-prem and cloud environments, with weekend/holiday shifts in a fast-paced, mission-critical setting.

You will manage Windows, Linux, and Unix servers, cloud platforms, virtualization, and network monitoring while leading incident response and maintaining security best practices.

Formación

• Bachelor’s degree in Computer Science or Information Technology or equivalent hands-on experience.
• CCNA/CCNP and ITIL certifications or equivalent.
• Experience in a multisite, high-availability environment.
• Familiarity with on-premise and cloud networking and data center operations.

Responsabilidades

• Server Administration: Manage Windows, Linux, Unix environments.
• Cloud Operations: Administer AWS, Azure, O365 for enterprise workloads.
• Virtualization: Maintain VMware-based environments for performance and availability.
• System Monitoring: Use SolarWinds and DataDog for reliability.
• Incident Management: Lead resolution with SLAs and escalation as needed.
• Security Best Practices: Implement robust security across on-prem and cloud.
• Documentation: Maintain topology maps and standard operating procedures.

Conocimientos

Cisco Nexus/Arista/Meraki switches

Cisco Wireless Controllers

Windows/Linux/Unix environments

ServiceNow ticketing system

Cloud platforms (AWS, Azure, O365)

VMware virtualization

Backup/DR (Rubrik, Zerto)

Network monitoring (SolarWinds)

Automation & scripting

Problem solving under pressure

Educación

Bachelor’s degree in Computer Science or Information Technology

Certifications: CCNA, CCNP and ITIL or equivalent

Herramientas

ServiceNow

SolarWinds

DataDog

Rubrik

Zerto

VMware

Descripción del empleo

YOU MUST ALREADY BE LOCATED IN THE Mt Laurel NJ or Philadelphia PA Area.

NO RELOCATION WILL BE PROVIDED - MUST BE A US CITIZEN/PR/GC HOLDER.

Work Schedule includes working Weekends and Holidays.

Onsite Schedule: 2nd Shift 3PM to 12AM.

Days Onsite: Friday/Saturday/Sunday/Monday/Tuesday.

Be Part of the Team Behind the Game

Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife IT Operations Engineer to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success.

The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations.

If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact.

Working for Blue Mantis at this customer, you’ll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league’s fast-paced and mission-critical IT environment.

Work Schedule includes working Weekends and Holidays.

Onsite Schedule: 2nd Shift 3PM to 12AM.

Days Onsite: Friday/Saturday/Sunday/Monday/Tuesday.

Key Responsibilities

• Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance.
• Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization.
• Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure.
• System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
• Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
• Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
• Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.

Skills, Knowledge and Expertise

Required Skills

• Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies.
• Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience.
• Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
• Familiarity with automation tools and scripting
• Excellent problem-solving skills with the ability to adapt to dynamic priorities.

Preferred Skills

• Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
• Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
• Knowledge of infrastructure capacity planning and performance tuning.
• Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications.
• Familiarity with security best practices, SIEM platforms, and endpoint protection.
• Experience with advanced video streaming technologies and CDNs.
• Familiarity with infrastructure performance tuning and capacity planning.

Qualifications

• Provide game day support on major holidays when games are played.
• Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience.
• Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred).
• Experience: Demonstrated expertise in a complex, multisite environment.

Base Salary Range: $120,000.00 - $165,000.00

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of the work being performed by employees in this role. It is not intended to be a complete list of all responsibilities, duties, and skills required.