System Engineer (GovCon) Remote

Ntiva, Inc.; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Ntiva, Inc. is seeking a Systems Engineer (GovCon) to provide advanced technical support for internal GovCon systems and external customers, shaping secure infrastructure and driving CMMC Level 2 compliance.

This remote position requires strong Windows Server, virtualization, Azure, and network skills, with occasional travel; you will design, implement, and maintain security controls and collaborate with compliance and leadership teams.

Qualifications

• 3–7 years of systems engineering, infrastructure, or advanced technical support experience.
• Hands-on experience implementing and maintaining security controls to support CMMC Level 2 and NIST SP 800-171 compliance in government contracting environments is required.
• NinjaOne RMM administration; experience with ConnectWise, Datto and/or Kaseya acceptable.
• Windows Server deployment and administration.
• Network infrastructure implementation and administration (routers, firewalls, switches, LAN/WAN).
• VMware and/or Hyper-V virtualization.
• Microsoft Azure infrastructure implementation.
• Strong documentation skills for both technical and non-technical audiences.
• Ability to work independently with strong client service skills.
• Proven organizational skills with the ability to manage competing priorities.
• Accurate tracking of work performed, time, and related documentation.

Responsibilities

• Provide advanced technical support for internal GovCon systems and designated external customers.
• Act as an escalation resource for complex systems, network, and security issues.
• Deliver consistent, high-quality service to customers and internal stakeholders.
• Maintain accurate and timely ticket updates, documentation, and work records.
• Create, maintain, and improve technical documentation, standards, and internal processes.
• Design, build, and support: Networks, VLANs, firewall rules, and routing; Windows Server environments (AD, GPOs, DNS, DHCP); Virtual machines, storage, RAID configurations, and host platforms.
• Administer and troubleshoot: Hyper-V and/or VMware environments; Microsoft Azure resources (AVD); Advanced applications, servers, and network services.
• Perform VM and storage migrations across hosts and platforms.
• Implement and support Microsoft Azure infrastructure, including VMs, VNets, gateways, and virtual firewalls.
• Support and maintain CMMC scoped environments, including: Network segmentation and VLAN design; Identity and access controls; Secure administrative access models.
• Maintain ongoing CMMC Level 2 compliance across GovCon systems by ensuring secure configuration and operation of infrastructure and cloud environments.
• Collaborate with compliance, security, and leadership teams to: Implement remediation plans; Address gaps identified through internal reviews, readiness exercises, and third-party assessments.
• Assist in the creation, maintenance, and validation of CMMC technical evidence, including: System configurations and security settings; Architectural and network diagrams; Control implementation artifacts; Ensure all system changes, deployments, and upgrades are reviewed for CMMC impact prior to implementation; Participate in incident response activities involving CUI or GovCon systems, including investigation, containment, and documentation; Support external GovCon customers by: Implementing compliant infrastructure and security configurations; Advising on CMMC aligned technical best practices; Acting as an escalation resource for compliance related technical issues.
• Contribute to the continuous improvement of GovCon specific standards, baselines, and runbooks to maintain audit readiness.
• Stay current on evolving CMMC and NIST guidance and apply changes as required.

Skills

RMM administration

Windows Server

VMware/Hyper-V

Azure infrastructure

Network engineering

Documentation

Independent worker

Client service

Tools

NinjaOne RMM

ConnectWise

Datto

Kaseya

VMware

Hyper-V

Microsoft Azure

Job description

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work… and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us!

How you'll make an Impact

As a Systems Engineer (GovCon), you will provide advanced technical support for internal GovCon systems and external customers while serving as an escalation point for complex technical and compliance-related issues. You will play a key role in designing, implementing, and maintaining secure infrastructure and ensuring ongoing CMMC Level 2 (NIST SP 800-171) compliance.

Location and Work Expectations

• THIS IS A REMOTE POSITION; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS).
• Travel in the US may be required

What you will be doing

• Provide advanced technical support for internal GovCon systems and designated external customers
• Act as an escalation resource for complex systems, network, and security issues
• Deliver consistent, high-quality service to customers and internal stakeholders
• Maintain accurate and timely ticket updates, documentation, and work records
• Create, maintain, and improve technical documentation, standards, and internal processes
• Design, build, and support:
  • Networks, VLANs, firewall rules, and routing
  • Windows Server environments (AD, GPOs, DNS, DHCP)
  • Virtual machines, storage, RAID configurations, and host platforms
• Administer and troubleshoot:
  • Hyper-V and/or VMware environments
  • Microsoft Azure resources (AVD)
  • Advanced applications, servers, and network services
• Perform VM and storage migrations across hosts and platforms
• Implement and support Microsoft Azure infrastructure, including VMs, VNets, gateways, and virtual firewalls
• Support and maintain CMMC scoped environments, including:
  • Network segmentation and VLAN design
  • Identity and access controls
  • Secure administrative access models
• Maintain ongoing CMMC Level 2 compliance across GovCon systems by ensuring secure configuration and operation of infrastructure and cloud environments
• Collaborate with compliance, security, and leadership teams to:
  • Implement remediation plans
  • Address gaps identified through internal reviews, readiness exercises, and third-party assessments
• Assist in the creation, maintenance, and validation of CMMC technical evidence, including:
  • System configurations and security settings
  • Architectural and network diagrams
  • Control implementation artifacts
  • Ensure all system changes, deployments, and upgrades are reviewed for CMMC impact prior to implementation
  • Participate in incident response activities involving CUI or GovCon systems, including investigation, containment, and documentation
  • Support external GovCon customers by:
    • Implementing compliant infrastructure and security configurations
    • Advising on CMMC aligned technical best practices
    • Acting as an escalation resource for compliance related technical issues
  • Contribute to the continuous improvement of GovCon specific standards, baselines, and runbooks to maintain audit readiness
  • Stay current on evolving CMMC and NIST guidance and apply changes as required

  You’ll be successful in this role if you have experience in/with

  • 3-7 years of experience in systems engineering, infrastructure, or advanced technical support
  • Hands-on experience implementing and maintaining security controls to support CMMC Level 2 and NIST SP 800-171 compliance in government contracting environments is required
  • NinjaOne RMM administration; experience with ConnectWise, Datto and/or Kaseya acceptable.
  • Windows Server deployment and administration
  • Network infrastructure implementation and administration (routers, firewalls, switches, LAN/WAN)
  • VMware and/or Hyper-V virtualization
  • Microsoft Azure infrastructure implementation
  • Strong documentation skills for both technical and non-technical audiences
  • Ability to work independently with strong client service skills
  • Proven organizational skills with the ability to manage competing priorities
  • Accurate tracking of work performed, time, and related documentation

  Required language skills

  • Ability to communicate professionally, in English, both written and orally
  • Ability to write business correspondence and process procedures
  • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public

  Bonus points for

  • CMMC RP, CCP
  • Subject matter expert for specific technologies (e.g. Microsoft, VMware, Citrix, Cisco, etc.)
  • Certifications including:
    • Microsoft Certified Systems Engineer (MCSE)
    • Network+ Certified
    • Microsoft Azure Administrator AZ-104
    • VMware Certified Professional (VCP)
    • Cisco Certified Network Associate (CCNA)
    • Information Technology Infrastructure Library (ITIL) Foundation

  Benefits and Perks

  • Medical, Dental and Vision coverage for employee and family
  • 401k + company-matched contributions 4% match on 5% contribution- no vesting period!(Employee and Company contribute after 90 days)
  • Group Term Life and Accidental Death and Dismemberment coverage (company provided)
  • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
  • Health Savings Account (HSA) Options / PPO Options
  • Employee Assistance Program
  • Paid Time Off (PTO) +Volunteer Time Off (VTO) +8PaidHolidays+ 3 Floating Holidays
  • EducationReimbursement Program
  • Generous Employee Referral Program-cash bonus for successful referrals!
  • Dynamic Recognition and Rewards
  • Clear Promotion and Advancement Tracks
  • Work with Industry-Leading Talent

  The base pay range for this position is expected to be between $70,000 and $110,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

  FLSA Status: Salaried, Exempt

  Work Authorization Criteria

  Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa.

  This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems.

  Workspace Requirements and Remote Work Policy

  Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours(except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.

  Our Commitment to a Diverse Workforce

  At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem‑solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

  Equal Opportunity Employer

  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  Application Deadline

  Applications will be accepted until 10/30/2026.