System Engineer

All Points Logistics; Cleveland (OH); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Full benefits package

Onsite role at NASA Glenn

Job summary

All Points Logistics seeks a Systems Engineer to support IT infrastructure at NASA Glenn Research Center in Cleveland, OH. The role focuses on Linux/Windows systems, security compliance, and mission‑critical reliability.

8+ years of enterprise IT experience and a bachelor’s degree are required. 100% onsite with full benefits; U.S. citizenship is required for this federal contract.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 8 years of relevant systems engineering or IT infrastructure experience.
• Experience administering Linux and/or Windows operating systems.
• Strong troubleshooting across hardware, software, and networking environments.
• Knowledge of cybersecurity principles, system hardening, and remediation.
• Ability to obtain and maintain NASA/public trust clearance is preferred.

Responsibilities

• Provide Tier 2/3 support for Linux and Windows environments.
• Troubleshoot hardware, software, and network issues across systems.
• Manage backups and disaster recovery planning/testing.
• Implement security policies, patches, and OS configurations.
• Identify vulnerabilities and support security assessments.
• Maintain system documentation and performance reports.
• Collaborate with teams to improve reliability and performance.
• Mentor team members and share knowledge.

Skills

Linux admin

Windows admin

Troubleshooting

Backups & DR

Cybersecurity basics

Networking (TCP/IP DNS DHCP)

Virtualization

Documentation

Education

Bachelor’s degree in CS/IT or related field

Tools

VMware

Nutanix

Hyper‑V

Job description

THIS IS A FEDERAL CONTRACT – U.S. CITIZENSHIP IS REQUIRED

100% ONSITE – NASA GLENN RESEARCH CENTER (GRC), CLEVELAND, OH

DESCRIPTION OF POSITION / DUTIES:

All Points is seeking a Systems Engineer to support IT infrastructure and systems engineering efforts at NASA’s Glenn Research Center (GRC) in Cleveland, Ohio. This role supports mission systems and enterprise environments and requires strong hands‑on experience across system administration, engineering, and operational support.

The selected candidate will be responsible for supporting, maintaining, and integrating IT systems across Linux and Windows environments while ensuring performance, reliability, and security compliance in a mission‑driven NASA environment.

This is a Federal Contract. U.S. Citizenship is required.

Responsibilities include, but are not limited to:

• Provide Tier 2 and Tier 3 support for Linux and/or Windows operating systems.
• Troubleshoot hardware, software, and network issues across systems and appliances.
• Diagnose and resolve complex technical issues and provide guidance to team members.
• Manage system backups and support disaster recovery planning and testing.
• Implement and maintain security policies, system patches, and OS configurations.
• Identify and remediate system vulnerabilities and support periodic security assessments.
• Ensure systems meet compliance requirements and organizational security standards.
• Maintain system documentation, configurations, and troubleshooting procedures.
• Generate reports on system health, performance, and security posture.
• Collaborate with cross-functional teams to improve system performance and reliability.
• Support mentoring and knowledge sharing across team members.

EDUCATION:

• Bachelor’s degree from an accredited college or university in Computer Science, Information Technology, or a related field required.

EXPERIENCE:

• Minimum 8 years of relevant systems engineering, system administration, or IT infrastructure experience in enterprise or mission environments.

SKILLS / QUALIFICATIONS:

• This is a Federal Contract. U.S. Citizenship is required.
• Experience administering Linux and/or Windows operating systems.
• Strong troubleshooting skills across hardware, software, and networking environments.
• Experience with system backups and disaster recovery processes.
• Knowledge of cybersecurity principles, system hardening, and vulnerability remediation.
• Experience working with networking concepts (TCP/IP, DNS, DHCP).
• Familiarity with virtualization technologies (VMware, Nutanix, Hyper‑V, or similar).
• Ability to work in a fast‑paced, team-oriented environment.
• Strong communication and documentation skills.

SECURITY REQUIREMENTS:

• This is a Federal Contract. U.S. Citizenship is required.
• Ability to obtain and maintain a NASA Public Trust / badging clearance.

SALARY RANGE:

• $100-110K annually, and we offer a full benefits package.

For more information, please visit:

https://www.allpointsllc.com/careers/

All Points is an Equal Opportunity Employer.