System Director - Senior Living Dining

Compass Group USA; Richmond (VA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Morrison Living, a part of Compass Group USA, seeks the System Director of Dining Services to oversee the operations of Food & Nutrition Services across multiple acute care hospitals.

This leadership role directs patient care, retail, and catering, ensures client satisfaction, manages budgets, quality improvement, sanitation, and infection control, and leads a team of Directors. Excellent communication and financial skills are essential.

Qualifications

• B.S. Degree in Food Services Technology/Management or related field.
• Minimum of seven plus years of hospital or adult home/care experience preferred.
• Nine plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
• Strong supervisory, leadership, management and coaching skills.
• Strong communication skills both written and verbal.

Responsibilities

• Ensures client, customer service/satisfaction with efficient cost effective management meeting and exceeding stated expectations at all sites.
• Manages all foodservice-related activities, including patient care, non-patient care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all hospital-related activities at all sites.
• Oversees systems and processes to ensure the strategic and operational objectives of the client for the system are met.
• Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
• Leads team of Directors within the system
• Other duties as assigned

Skills

Leadership

Communication skills

Financial acumen

Management coaching

P&L accountability

Education

B.S. degree in Food Services Technology/Management

A.A. degree + 7 years experience

Certified Dietary Manager or RD preferred

Tools

Microsoft Office

Job description

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Other Forms of Compensation:15% Yearly Bonus

Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.

Everything we do means more when it’s served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.

Job Summary

Job Summary:

The System Director of Dining Services is a key leadership position directly responsible for the successful operation of multiple Food & Nutrition Services in more than one Acute Care Hospital in a given geography.

Key Responsibilities:

• Ensures client, customer service/satisfaction with efficient cost effective management meeting and exceeding stated expectations at all sites
• Manages all foodservice-related activities, including patient care, non-patient care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all hospital-related activities at all sites
• Oversees systems and processes to ensure the strategic and operational objectives of the client for the system are met.
• Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
• Leads team of Directors within the system
• Other duties as assigned

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus seven years of directly related experience preferred
• Minimum of seven plus years of hospital or adult home/care experience preferred, depending upon formal degree or training
• Previous experience in foodservice management operations of multi-unit acute care hospitals highly desirable
• Nine plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Previous P&L accountability or contract-managed service experience is desirable
• Strong supervisory, leadership, management and coaching skills
• Strong communication skills both written and verbal
• Ability to communicate on various levels to include management, client, customer and associate levels
• Excellent financial, budgetary, accounting and computational skills
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
• Certified Dietary Manager certificate or Registered Dietitian preferred

Morrison Living is a member of Compass Group USA

Associates at Morrison Living are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Morrison Living maintains a drug-free workplace.