System Director of Quality Management and Accreditation -HOT JOB

SouthEast Alaska Regional Health Consortium; Juneau (AK); On-site; USD 103,678 - 145,460; Full time

Benefits offered by this job

Sign-on bonus of $25,000

Relocation assistance of $10,000

Comprehensive health insurance

Job summary

SouthEast Alaska Regional Health Consortium seeks a Quality Management & Accreditation leader for its Juneau office. This role involves developing the Quality Management division, ensuring compliance with accreditation standards, and managing quality improvement initiatives across various departments.

Ideal candidates will possess a clinical degree with extensive quality management experience. Responsibilities include supervising staff, collaborating across teams, and addressing healthcare quality and safety challenges specific to Alaska Native populations.

Qualifications

• Five years of healthcare administration or performance improvement management experience.
• Three years of experience supervising healthcare professionals.
• Understanding of Alaska Native/American Indian health issues.

Responsibilities

• Develop and maintain the structure of the Quality Management & Accreditation division.
• Lead and manage the SEARHC Quality Management & Accreditation program.
• Approve and ensure compliance by applying quality improvement processes.

Skills

Leadership

Quality Management

Healthcare Administration

Communication

Critical Thinking

Education

RN License or comparable clinical degree

Master’s degree in a health-related or business field

Certified Professional in Healthcare Quality (CPHQ)

Job description

Salary & Benefits

Pay Range: $75.26 - $105.59 per hour. Sign‑on bonus of $25,000 and relocation assistance of $10,000 for qualified hires.

Benefits include retirement, paid time off, paid parental leave, health insurance, dental and vision coverage, life insurance, and short‑ and long‑term disability.

Responsibilities

• Develop and maintain the structure of the Quality Management & Accreditation division and foster cross‑disciplinary relationships.
• Lead and manage the SEARHC Quality Management & Accreditation/Quality Management program, integrating quality improvement across all divisions.
• Formulate, analyze, and implement Quality Management & Accreditation policies, programs, and procedures in alignment with SEARHC objectives.
• Manage SEARHC’s accreditation requirements to ensure compliance with accrediting body standards and provide guidance on credentialing issues.
• Approve and ensure compliance by applying consistent quality improvement processes, including rapid PDSA cycles, and promote the SEARHC Seven Standards of Excellence.
• Collaborate with Electronic Health Record (EHR) staff to incorporate quality measurement capacity, train staff on data input, and develop quality measurement reports.
• Provide technical and administrative support to staff and patients to resolve complaints and administrative problems; investigate complaints, collect information, summarize findings, and recommend action to the COO or directly respond to patients and staff.
• Report findings to Executive Leadership Team and/or SEARHC Board of Directors.
• Perform additional duties as assigned.
• Travel by jet, small aircraft, and ferry as required.

Qualifications

• RN License or comparable clinical degree with experience and specialized education or training in Quality Management / Performance Improvement.
• Master’s degree in a health‑related or business field preferred.
• Certified Professional in Healthcare Quality (CPHQ) required within 18 months of hire.
• Five years of healthcare administration or performance improvement management experience.
• Three years of experience supervising healthcare professionals.
• Knowledge of quality and performance improvement strategies, accrediting agency requirements, infection prevention, safety practices, risk management, and total quality management principles.
• Understanding of Alaska Native/American Indian health issues and service delivery programs for Alaska Native/American Indians.
• Skills in program planning, implementation, and evaluation.
• Critical thinking and ability to lead, motivate, and maintain a high‑performing team through effective performance management, communication, and coaching.
• Professional communication with all levels of the organization and comfort presenting to internal and external audiences.
• Ability to influence change by working closely with all departments, operating with a sense of urgency, and managing multiple projects with varying priorities.
• Understanding of changing healthcare market dynamics and ability to translate them into actionable strategy.
• Decision‑making under conditions of uncertainty and time pressure, with analysis of financial and ethical implications.
• Travel required; travel expected by jet, small aircraft, and ferry.

Additional Information

Work Shift: Exempt.

Supervisory Responsibilities: This position requires supervisory responsibilities.