System Director, In Patient Behavior Health

Sinai Chicago; Chicago (IL); On-site; USD 140,000 - 230,000; Full time

Job summary

Sinai Chicago, part of Sinai Health System, is seeking a System Director to lead inpatient psychiatric services across Mount Sinai and Holy Cross Hospitals. This role embodies our values and supports patient-centered care.

You will oversee operations, quality and safety, service excellence, people development, financial stewardship and growth, while mentoring leaders and ensuring regulatory compliance.

Qualifications

• MSN required.
• At least five years of previous acute care inpatient psychiatric experience in a hospital and supervisory experience in management and administration.
• PMH-BC within 6 months required.
• Crisis De-escalation Certification within 2 years required.

Responsibilities

• Directs, oversees and manages operational functions and implements short and long term goals and objectives for assigned areas of responsibility.
• Refines, executes and manages tactics and strategies to meet performance expectations for PEOPLE (engagement).
• Develops, operationalizes, and oversees tactics and strategies to meet performance expectations for SERVICE. Conducts investigation of complaints or problems and takes necessary corrective action.
• Develops, operationalizes, and oversees tactics and strategies to meet performance expectations for QUALITY/SAFETY.
• Develops, operationalizes, and is responsible for tactics and strategies to meet performance expectations for FINANCE/(Premium).
• Ensures resources, plans and operationalization of tactics and strategies to meet performance expectations for GROWTH (enhance market share within the communities we serve).
• Works with management team and staff to achieve goals, plans, forecasts and operational and capital budgets for areas of responsibility.
• Interviews, hires, directs and evaluates leaders who exemplify our mission and fit our culture.
• Assists and develops leaders and staff in areas of mentoring and complex employee relations matters.
• Ensures compliance with regulations and accreditation.
• Champions and fosters the success of Partners in Excellence (PIE) process improvement teams.
• sinaichicago.org
• Performs other duties as assigned.

Skills

Hospital administration

Healthcare business practices

Oral and written communication

Problem-solving

Conflict resolution

Business development, inpatient growth

Managing in a matrix environment

Cost management

EPIC/MEDITECH experience

Education

MSN

PMH-BC

Crisis De-escalation Certification

Job description

At Sinai Health System d/b/a Sinai Chicago, we take health care personally. Excellence in health care is about more than just medicine, technology, tests, and treatments, it is about really caring for people with dignity and respect. That is what we do. We are dedicated to providing the best care to meet the needs of people, for our community, for our patients and for you.

About the Role

The System Director is a key leader for the hospital and exemplifies Sinai Health Systems’ values and supports the mission and vision of the organization. This leader is responsible for supporting a patient-centric approach. Through key initiatives within the pillars of excellence of Quality/Safety, Service, People, Financial and Growth. Within this balanced model, the director is responsible for overseeing, organizing, directing, growing and controlling activities of assigned areas to ensure that high-quality care is effectively and efficiently provided. This position reports to the HCH, Site President (dotted line to the CNO). It provides supervision to applicable leadership staff in the following acute care departments: Mount Sinai and Holy Cross Hospitals Behavioral Health Areas: MSH and HCH IP Behavioral (with dotted line to CNO).

Responsibilities

• Directs, oversees and manages operational functions and implements short and long term goals and objectives for assigned areas of responsibility.
• Refines, executes and manages tactics and strategies to meet performance expectations for PEOPLE(engagement).
• Develops, operationalizes, and oversees tactics and strategies to meet performance expectations for SERVICE. Conducts investigation of complaints or problems and takes necessary corrective action.
• Develops, operationalizes, and oversees tactics and strategies to meet performance expectations for QUALITY/SAFETY.
• Develops, operationalizes, and is responsible for tactics and strategies to meet performance expectationsfor FINANCE/(Premium).
• Ensures resources, plans and operationalization of tactics and strategies to meet performance expectations for GROWTH (enhance market share within the communities we serve).
• Works with management team and staff to achieve goals, plans, forecasts and operational and capital budgets for areas of responsibility.
• Interviews, hires, directs and evaluates leaders who exemplify our mission and fit our culture. Assists and develops leaders and staff in areas of mentoring and complex employee relations matters.
• Ensures compliance with regulations and accreditation.
• Champions and fosters the success of Partners in Excellence (PIE) process improvement teams.
• sinaichicago.org
• Performs other duties as assigned.

Qualifications

• MSN required
• At least five years of previous acute care inpatient psychiatric experience in a hospital and supervisory experience in management and administration
• PMH-BC within 6 months required
• Crisis De-escalation Certification within 2 years required

Required Skills

• Principles and practices of hospital administration
• Healthcare business practices
• Oral and written communication, problem-solving, conflict resolution
• Business development, inpatient growth and strategy
• Managing in a matrix environment
• Cost management and process improvement
• Experience in EPIC and MEDITECH software systems preferred.