System Development Engineer, I, Ops Tech Solutions Network Dev

Amazon Inc.; Arlington (VA); On-site; USD 99,000 - 160,000; Full time

Benefits offered by this job

Health insurance

RSUs (restricted stock)

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Arlington, VA is seeking a System Development Engineer, I, to help build telemetry systems used across Amazon's operations. You will develop agents that run on diverse platforms and contribute to backend services that analyze and distribute metrics.

The role emphasizes low-level software on devices, Linux, and varied OS, plus collaboration with teams to deliver reliable data, troubleshoot issues, and write well-tested code.

Qualifications

• Experience automating, deploying, and supporting infrastructure.
• Experience programming in Python, Ruby, Golang, Java, C++, C#, or Rust.
• Experience with Linux/Unix systems.
• Familiar with software engineering best practices and agile methods.
• Strong troubleshooting and root cause analysis skills.

Responsibilities

• Build and maintain software and agents across multiple device platforms.
• Handle low-level deployment, packaging, and cross-OS configurations.
• Develop backend services to collect, process, and store telemetry data.
• Troubleshoot issues from device level to backend services.
• Write well-tested, maintainable code to improve system reliability.

Skills

Automation

Deployment

Infrastructure support

Python

Golang

Java

C++

C#

Rust

Linux

Troubleshooting

Root cause analysis

Kafka

SQL Server

MySQL

CI/CD

Embedded development

Networking tools

Tools

CI/CD pipelines

Kafka

SQL Server

MySQL

Job description

System Development Engineer, I, Ops Tech Solutions Network Dev

Job ID: 10571870 | Amazon.com Services LLC

Do you want to engineer the systems that help teams proactively detect problems across large-scale infrastructure? Our team builds the telemetry used across Amazon's operations to catch and diagnose availability issues before they affect the people relying on that infrastructure. We develop the software and services that generate, collect, and analyze network and infrastructure telemetry at scale.

In this role, you'll build and improve the agents and services that make telemetry data available and useful. That includes writing agents that run on a range of compute platforms, including network devices, Linux-based clients, and robotics platforms, and getting into the low-level details of running that software across different operating systems. You'll also contribute to the backend services that analyze and distribute metrics and insights and manage configuration, storage, and reporting.

Key job responsibilities

• Build and maintain software and agents that run across device platforms, including network devices, Linux-based clients, and robotics platforms, working where hardware and software meet.
• Handle the low-level details of running software on varied hardware: packaging, deployment, permissions, configuration, and service lifecycle across different operating systems.
• Contribute to the backend services that collect, process, and store telemetry data.
• Troubleshoot and resolve issues in the software you support, from the device and networking layer up through the backend services.
• Write well-tested, maintainable code and improve the reliability and quality of the systems the team owns.

About the team

The Telemetry Engineering team prioritizes creating trustworthy signals and responding to feedback from consumers. We iterate quickly and aim to ship improvements and features regularly to deliver value continuously. Team members work closely with partner teams who depend on timely delivery of accurate data.

Basic Qualifications

• Experience in automating, deploying, and supporting infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with Linux/Unix
• Knowledge of software engineering best practices across the development life cycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations
• Experience troubleshooting issues and root cause analysis

Preferred Qualifications

• Experience with CI/CD pipelines build processes
• Experience in embedded development in C/C++, or experience programming with at least one software programming language
• Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools), or experience in SQL Server/MySQL and experience in Kafka

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, VA, Arlington - 99,100.00 - 160,000.00 USD annually

Veterans, military spouses, and people with disabilities are encouraged to apply.