System Application Engineer

Danfoss; City of Utica (NY); On-site; USD 110,000 - 155,000; Full time

Job summary

Danfoss seeks a senior System Application Engineer Incubation to translate subsystem capabilities into customer deployments and to support PoC and qualification activities across the region. You will collaborate with Incubation BD, product and system engineering teams and BU account managers to deliver technical solutions.

You'll be the technical interface with customers, lead workshops, and drive RFQ responses, ensuring effective communication of field learnings to engineering.

Qualifications

• Bachelor's or higher in mechanical/thermal/chemical engineering.
• 8+ years in applications engineering or related technical roles with hands-on thermal management.
• Proven track record in customer engagements, PoC deployments, qualification activities.
• Knowledge of fluid systems: pumps, heat exchangers, manifolds, valves, instrumentation.
• Willingness to travel up to 50%.

Responsibilities

• Serve as the senior technical applications expert across the assigned region for Danfoss subsystems.
• Translate capabilities into customer deployment configurations; lead workshops and design discussions.
• Support planning, execution and documentation of PoC deployments and qualification activities.
• Act as the main technical interface between customers and engineering; communicate field learnings.
• Collaborate with business development to capture VoC and inform decisions.
• Coordinate with manufacturing to ensure RFQ quotes meet value and cost targets.
• Train internal teams and customers about Incubation products and services.

Skills

Strong analytical skills

Problem solving

Customer-facing

Technical communication

Education

Bachelor's degree in Mechanical/ Thermal/ Chemical Engineering

Master's degree preferred

Tools

Pumps

Heat exchangers

Manifolds

Valves

Job description

The Impact You'll Make

The System Application Engineer Incubation is a senior, customer-facing applications engineering role that provides the hands-on technical layer of the Data Center Incubation Front-End team. This role provides the deep technical applications expertise required to translate Danfoss subsystem capabilities into specific customer deployments, to support proof-of-concept and qualification activities, and to resolve technical questions arising at the customer interface.

The System Application Engineer Incubation provides technical coverage within his dedicated region and works closely with Incubation business development, product and system engineering teams as well as with BU account managers.

What You’ll Be Doing

• Serve as the senior technical applications expert for Danfoss subsystems in customer-facing engagements across the assigned region, including hyperscale, chip manufacturer, OEM, and colocation data center customers. Provide expert-level responses to customer technical questions, deployment scenarios, and integration considerations.


• Translate Danfoss subsystem capabilities into specific customer deployment configurations, including Coolant Distribution Units, manifolds, quick-disconnect couplings, pumps, valves, and associated controls. Lead or support technical workshops, design review sessions, and integration discussions with customer engineering teams.


• Support the planning, execution, and documentation of customer proof-of-concept deployments of Danfoss subsystems. Contribute to qualification activities required by customers prior to formal subsystem adoption, including the preparation of qualification protocols, supporting data, and technical documentation.


• Serve as the principal technical interface between assigned customers and the engineering team, ensuring that field observations, deployment learnings, and customer technical concerns are captured and communicated effectively. Bring customer technical context into design decisions and validation activities.


• Work with business development team to ensure that detailed application-level insights are integrated into the broader intelligence base. Support detailed VoC collection for new concepts and to verify or falsify key assumptions.


• Act as the subject matter expert on all matters related to single phase and two-phase liquid cooling applications within hyperscale data centers, including primary and in-rack cooling solutions. Identified within and outside the team as a product and technical resource for thermal management applications.


• Lead the resolution of technical issues raised by customers during Incubation engagements, coordinating with internal engineering and the Laboratory team as required.


• Ensure successful pursuit of key business opportunities improving the quantity of RFQ wins. Engaging with customers and internal Danfoss groups to determine successful business solutions and overcome challenges.


• Interact with the manufacturing plants to understand their processes, capabilities, and work to resolve new business opportunity challenges.


• Ensure efficient and accurate processing of customer RFQ's in all regions globally. Ensure the optimal core products, cost accuracy, and manufacturing strategies are quoted, offering the customer the best value added solution.


• Own and coordinate when customers require changes of products or configurations.


• Train internal teams and customers about Incubation products, sub-systems and services.

What We're Looking For

• Bachelor's degree in Mechanical Engineering, Thermal Engineering, Chemical Engineering, or a related discipline. A Master's degree is preferred.


• A minimum of eight (8) years of professional experience in applications engineering, field engineering, customer-facing technical roles, or product engineering, with substantial hands‑on exposure to thermal management or fluid systems, prefered within data center Industry.


• Demonstrated track record of supporting customer technical engagements, including proof-of-concept deployments, qualification activities, or product integration support.


• Working knowledge of fluid systems, including pumps, heat exchangers, manifolds, valves, and associated instrumentation.


• Strong analytical and problem-solving capability, including the ability to diagnose technical issues in deployed systems and to propose effective resolutions.


• Travel requirements up to 50%.

What You'll Get From Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.


• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work‑life balance. Your well‑being matters to us.


• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.


• You’ll receive benefits like an annual bonus, paid vacation, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great. The base salary range for this position is $110,000 - $155,000 based on experience.

Our Commitment to Transparency

Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.