System AI Workflow & Automation Analyst

NKC Health; Kansas City (MO); Hybrid; USD 85,000 - 110,000; Full time

Job summary

NKC Health is seeking an Health System AI Workflow & Automation Analyst to analyze, design, implement, and optimize automated workflows that improve efficiency and patient experience.

You will translate operational needs into AI-enabled solutions, including large language models, prompt engineering, and intelligent automation, collaborating with clinical teams and informatics.

Qualifications

• Three (3) or more years of healthcare operational experience.
• Ability to translate operational and clinical requirements into technology-enabled solutions.
• Understanding of healthcare operations, workflow design, systems thinking, large language models, and prompt engineering concepts.
• Excellent verbal, written, and presentation communication skills.
• Ability to manage multiple priorities and work independently or collaboratively.
• Proficiency with Microsoft Office applications and process-mapping tools.
• Experience with healthcare workflows, process improvement, operational optimization, or technology implementations.
• Experience gathering business requirements and working with multidisciplinary stakeholders.

Responsibilities

• Analyzes, designs, implements, and optimizes automated workflows across the health system.
• Translates clinical and operational needs into scalable automation and AI-enabled solutions.
• Partners with leaders across departments to implement technology-enabled workflows with measurable value.

Skills

Healthcare operations

Analytical skills

Problem-solving

LLMs

Prompt engineering

Communication skills

Time management

Process mapping

Stakeholder management

Office tools

Education

Bachelor's degree in Health Administration

Bachelor's degree in Health Information Management

Bachelor's degree in Business Administration

Bachelor's degree in Nursing

Equivalent Experience

Tools

Oracle Cerner

SQL

HL7

FHIR

REST APIs

Job description

SUMMARY

The Health System AI Workflow & Automation Analyst analyzes, designs, implements, and optimizes automated workflows that improve operational efficiency, patient experience, workforce productivity, and organizational performance across the health system. This role bridges healthcare operations and technology by translating clinical and operational needs into scalable automation and AI-enabled solutions, including practical use of large language models, prompt engineering, and intelligent automation. The analyst partners with operational leaders, clinical teams, patient access, revenue cycle, population health, information services, analytics, and informatics to implement technology-enabled workflows that create measurable value.

EXPERIENCE

Three (3) or more years of healthcare operational experience. Strong analytical, critical thinking, and problem‑solving skills. Ability to translate operational and clinical requirements into technology‑enabled solutions. Understanding of healthcare operations, workflow design, systems thinking, large language models, and prompt engineering concepts. Excellent verbal, written, and presentation communication skills. Ability to manage multiple priorities and work independently or collaboratively. Proficiency with Microsoft Office applications and process‑mapping tools. Experience with healthcare workflows, process improvement, operational optimization, or technology implementations. Experience gathering business requirements and working with multidisciplinary stakeholders.

SPECIAL SKILLS

Experience with healthcare workflow automation or low‑code automation platforms. Relevant workflow automation certification or ability to obtain certification after hire. Experience with EHR platforms, including Oracle Health (Cerner).

OTHER

Experience with Oracle (Cerner) CCL, SQL, JavaScript, HL7, FHIR, REST APIs, healthcare interfaces, or systems integrations. Experience supporting digital transformation, workflow optimization, operational excellence, analytics, or dashboard development. Knowledge of artificial intelligence, intelligent automation, generative AI, large language models, or prompt engineering.

LICENSE/CERT

Preferred: HL7 FHIR(Fast Healthcare Interoperability Resources) Certification, SQL Server Certification

EDUCATION

Required: Bachelors - Health Administration, Bachelors - Health Information Management, Bachelors - Business Administration, Bachelors - Nursing, Equivalent Experience - equivalent combination of professional certification & job experience.

LOCATION

Position is remote. Applicant must reside in one of the following States: AL, AK, AR, FL, GA, ID, IN, IA, KS, LA, MS, MO, MT, NE, NH, NJ, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV and WY.