System Administrator Level 2 (Infrastructure Operations)

Wood Consulting Services, Inc.; Fort Meade (MD); On-site; USD 150,000 - 215,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Generous PTO

Professional development opportunities

Flexible work schedules

Wellness programs

Job summary

A technology solutions provider is seeking a System Administrator Level 2 in Fort Meade, Maryland. This full-time position requires US Citizenship and an active TS/SCI Security Clearance. Responsibilities include troubleshooting IT systems and providing user support. A Bachelor's degree in a technical discipline or equivalent experience is required, along with ten years in the field. The role offers a competitive salary range of $150,000 to $215,000 per year along with comprehensive benefits including health insurance and professional development opportunities.

Qualifications

• Bachelor's degree in a technical discipline is required.
• Ten years of experience as a System Administrator in similar programs.
• Three years of experience with system security tools.

Responsibilities

• Support implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 and Tier 2 Help Desk problem resolution.
• Manage daily operation of IT systems.

Skills

System security tools

ELK

Tripwire

VMware

RedHat SELinux

Education

Bachelor's degree in a technical discipline

5 years additional SA experience

10 years as SA

Job description

Overview

System Administrator Level 2 (Infrastructure Operations)

woodcons.com

Location: Fort Meade, Maryland, USA

Job Type: Full-Time

Shift: Day

Telework: None

Salary Range: $150,000 to $215,000 per year

** Starting salary is based on minimum education and years of experience and increases based on education and/or experience.

Application Process

Interested candidates should submit their resume detailing their qualifications and experience.

Security Clearance Requirements

This position requires all candidates to be U.S. Citizens and possess an active TS/SCI Security Clearance with a Polygraph.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support to IT systems including day‑to‑day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in‑depth experience in trouble‑shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Qualifications

Required Education & Years of Experience

• Bachelor's degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.

Required Skills

• Three (3) years of experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools.
• Three (3) years of experience with the following tools is strongly preferred: ELK, Tripwire, VMware, RedHat SELinux security tool suite.

About WOOD

Fringe Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays.
• Professional Development: Opportunities for training, certifications, and career advancement.
• Work‑Life Balance: Flexible work schedules and remote work options.
• Wellness Programs: Employee assistance programs, wellness initiatives, and gym membership discounts.

Why Join Us?

• Career Growth: Take advantage of professional development opportunities and career advancement. As a vital part of impactful projects, you will have the chance to drive innovation and shape the future of government systems engineering.
• Supportive Environment: Work in a collaborative and flexible environment that values work‑life balance. Join a team of top‑tier professionals and engage in dynamic, cross‑functional collaboration. Your strategic mindset and proactive approach will be highly valued and supported.
• Competitive Compensation: Enjoy a competitive salary and comprehensive benefits package. We recognize and reward your expertise and dedication to excellence.

WOOD is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.