System Administrator - Endpoint Engineering

LTS; City of Albany (NY); On-site; USD 116,000 - 127,000; Full time

Benefits offered by this job

Comprehensive benefits

Career growth

Cutting-edge tools

Job summary

LTS in Albany, NY is seeking a System Administrator - Endpoint Engineering to support a VA program onsite at client offices in Albany, NY. The role focuses on enterprise Windows endpoints, MECM deployments, and endpoint security tooling, with responsibilities across OS configurations, updates, and performance.

The ideal candidate has 4–7 years of experience in large-scale software deployment using MECM and SCCM administration with patch management, and is eligible for Public Trust clearance.

Qualifications

• Bachelor’s Degree in computer science or engineering; 8 years of additional relevant experience may substitute.
• 4-7 years of experience engineering robust solutions for large-scale deployment using MECM.
• 4-7 years of experience providing SCCM administration and patch management for enterprise servers and workstations.
• 4-7 years of experience implementing and maintaining enterprise configuration management and security apps.
• 4-7 years of experience analyzing enterprise config mgmt and improving deployments and patching levels.
• 4-7 years of experience providing Tier 3 support for enterprise products and services (e.g., AD, Exchange, SCCM, SCOM).
• Ability to obtain Public Trust Clearance for VA work.

Responsibilities

• Manage and support enterprise Windows endpoints, device management systems, and endpoint security tools.
• Maintain operating system configurations.
• Deploy updates and software, enforce compliance, and ensure device performance.
• Troubleshoot, log analysis and debugging to resolve issues and maintain a secure endpoint environment.

Skills

Windows endpoints

MECM / SCCM

Patch management

OS deployment

Configuration management

Tier 3 support

Public Trust clearance

Technical communication

Education

Bachelor’s Degree in computer science or engineering

Tools

Microsoft Endpoint Configuration Manager (MECM)

Active Directory

Microsoft Exchange

System Center Operations Manager (SCOM)

Job description

Work location: onsite in Albany, NY

Other Considerations: U.S. Citizen or Permanent Resident required with the ability to obtain a Public Trust clearance.

LTS is seeking a System Administrator - Endpoint Engineering to join our team and support a program with the Department of Veterans Affairs (VA). This role is responsible for managing and supporting enterprise Windows endpoints, device management systems, and endpoint security tools. The ideal candidate has experience supporting enterprise Windows environments, endpoint management, and systems administration. This position is onsite at the client offices in Albany, NY.

What You’ll Do:

• Manage and support enterprise Windows endpoints, device management systems, and endpoint security tools.
• Maintain operating system (OS) configurations.
• Deploy updates and software, enforcing compliance, and ensuring device performance.
• Troubleshoot, log analysis and debugging to quickly resolve user reported issues and maintain a secure, reliable endpoint environment.

What We’re Looking For:

• Bachelor’s Degree in computer science, electronics engineering or other engineering or technical discipline. 8 years of additional relevant experience may be substituted for education.
• 4-7 years of experience engineering robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM).
• 4-7 years of experience providing SCCM administration and patch management support services for enterprise servers and client workstations. Troubleshoot and resolve SCCM issues related to server/workstation patches and configurations by supporting, but not limited to, scheduled maintenance events.
• 4-7 years of experience implementing, updating, and maintaining enterprise level configuration management automated software and security configuration applications and packages to support all network systems.
• 4-7 years of experience analyzing the current enterprise configuration management implementation and adjusting the administrative environment as necessary to continuously enhance the effectiveness of deployments and patching levels.
• 4-7 years of experience providing Tier 3 support services as required to maintain and troubleshoot enterprise level products and services, including hardware (servers, clients, mobile devices) and software (Microsoft AD, Exchange, SCCM, SCOM) used to support systems worldwide.
• Experience validating deployment plans for compliance of the enterprise server and workstation software and security updates.
• Experience troubleshooting sites experiencing configuration management problems and documenting any known issues or inefficiencies.
• Ability to obtain Public Trust Clearance at the Department of Veterans Affairs.
• Excellent verbal and written communication skills.
• Previous experience at the Department of Veterans Affairs is preferred.

Nice to Have:

• Remote troubleshooting: Remotely access government managed systems to diagnose and resolve SCCM related endpoint issues.
• Ticket management: Manage and prioritize trouble ticket queues; perform trend and root cause analysis; document all actions in the ticketing system.
• Enterprise monitoring: Monitor assets using SCCM, SCOM, and related tools to ensure service availability and restore systems to normal operation after maintenance windows.
• Outage reporting: Prepare and distribute Situational Reports and Executive Summaries for critical service outages when required.
• Technical communication: Communicate clearly with customers, stakeholders, and technical teams; lead technical discussions and present briefing materials aligned with VA requirements. Provide a status report before and after remediation actions are engineered and executed.
• Understand application deployments and configuration within Microsoft Intune.
• Participate in co-management or hybrid scenarios if applicable.

What’s In It for You?

• The Opportunity to support high-visibility federal missions
• A culture that values innovation, growth, and collaboration
• Access to cutting-edge tools and technologies
• Comprehensive benefits for you and your family
• A career path that rewards ambition and performance

If you’re ready to push boundaries, sharpen your skills, and join a team that is passionate about building what’s next, we’d love to meet you. Apply today and let’s build a future together!

Pay Range

$116,475—$126,962 USD

LTS shares salary ranges to promote transparency. Compensation ranges are provided for informational purposes, and final compensation may vary based on experience, skills, location, and role requirements.

LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.