System Administrator 2/3

Wyetechllc; Maryland; On-site; USD 110,000 - 150,000; Full time

Job summary

Wyetech LLC seeks a senior SA to provide Tier I/II IT support, manage UNIX and Windows systems, and troubleshoot network and storage components. You’ll work on a mixed Contractor/Civilian SA team supporting Linux-based back-end environments with monitoring, tickets, and Jira workflow.

Required: TS/SCI with poly, 10+ years SA experience or 15 years for advanced level, and a technical bachelor’s degree. Some roles offer relocation across multiple US locations.

Qualifications

• TS/SCI with agency appropriate poly required.
• 10+ years of SA experience in programs/contracts of similar scope.
• Bachelor's degree in a technical discipline from an accredited college or university required.
• Five (5) years of additional SA experience may substitute for a bachelor’s degree.

Responsibilities

• Provide Tier I (Help Desk) and Tier 2 escalation support for IT systems.
• Support implementation, troubleshooting and maintenance of Linux/UNIX and Windows systems.
• Configure and manage operating systems and network components to improve reliability.
• Monitor, troubleshoot, and resolve issues; communicate status to management and customers.
• Work on a team supporting back-end environments, authentication, DNS, and home directories.

Skills

Linux administration

Windows administration

Networking

Scripting

Automation tools

Virtualization

Container/Cloud experience

Security clearance

Education

Bachelor's degree in a technical discipline

Tools

VMware

RH KVM

Proxmox

Ansible

Salt

NetApp

Isilon

Job description

About Wyetech

At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.

Role Overview

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Core Hours: 1000 - 1400

Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).

You will work on a 7-9-person mixed Contractor/Civilian SA team supporting 3rd party systems.

All supported systems are Linux hard boxes or VM’s.

You will come in look at your monitoring, catch up on emails and your team Skype chat room for mission critical updates and hot issues then go to JIRA and start working off tickets.

The team supports a backend environment with Mission and Operations users and desktops so authentication, DNS, share drives and home directories.

• TS/SCI with agency appropriate poly
• Level 2
• Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Level 3
• Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

LINUX Administration

• Solid experience with STE/STN, DISA STIG compliance work on Linux systems
• Virtualization (VMWare, RH KVM, Proxmox ...)
• Ip networking and Firewall exp.
• Some experience with Containers/Cloud environments
• Automation tools (Ansible, salt ...)
• Scripting (bash, python, perl ...)
• Storage Management solutions / arrays (NetApp, Isilon ...)
• Hyper Converged Infrastructure exp (Harvester, Nutanix, Cisco HyperFlex ...)

Retirement Savings

Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.

Additional benefits include

• Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.

Voluntary benefit plans

• A Choice of Medical Plan Options, some with Health Savings Account (HSA)
• Vision and Dental
• Life and AD&D Benefits
• Short and Long-Term Disability
• Hospital Indemnity, Accident, and Critical Illness Insurances
• Optional Identity Theft and Legal Protection Services

Other Benefits

• Employee Referral Bonus Eligibility up to $10,000
• Mobility Among Wyetech-supported Contracts
• Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
• Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.
• Employees receive two complementary branded clothing orders annually.

Equal Opportunity Employment

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Affirmative Action Statement

Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Accommodations

Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or [e-mail]. We are happy to provide reasonable accommodations to ensure equal access to all candidates.