System Administrator

University of Pennsylvania; United (PA); On-site; USD 72,000 - 99,000; Full time

Benefits offered by this job

Health insurance

Tuition benefits

Retirement plans

Job summary

The University of Pennsylvania in Philadelphia is hiring a System Administrator to join the Division of Public Safety. You will manage the Division's IT infrastructure, including Windows servers, active directory, and security tooling, while coordinating with partners and staff to ensure reliable operations.

Reporting to the Executive Director of Security Technology, you will provide tier-2 IT support, supervise a direct report, and drive technology solutions that advance safety objectives

Qualifications

• Bachelor degree and 2–3 years of experience or an equivalent combination of education and experience is required.
• Experience with Windows, server and desktop administration, systems security.

Responsibilities

• Serve as systems administrator for the Division of Public Safety.
• Provide system management by handling Windows server/desktop administration and security.
• Manage cloud-based, virtual, and physical server environments to support all systems.
• Create user accounts, maintain permissions, ensure system integrity and security via Active Directory.
• Assist in management of vendor service contracts and contracted professional support.
• Develop and implement IT solutions for the Division of Public Safety objectives.

Education

Bachelor of Science or Bachelor of Arts and 2 to 3 years of experience or equivalent combination of education and experience is required.

Tools

Active Directory

Windows Server

Job description

System Administrator

University Overview

The University of Pennsylvania, the largest private employer inPhiladelphia, is a world-renowned leader in education, research,and innovation. This historic, Ivy League school consistently ranksamong the top 10 universities in the annual U.S. News & WorldReport survey. Penn has 12 highly-regarded schools that provideopportunities for undergraduate, graduate and continuing education,all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been rankednationally on many occasions with the most recent award from Forbeswho named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city ofPhiladelphia. The University is situated on a beautiful urbancampus, with easy access to a range of educational, cultural, andrecreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety ofatmospheres, Philadelphia is the perfect place to call home forwork and play. The University offers a competitive benefits package that includesexcellent healthcare and tuition benefits for employees and theirfamilies, generous retirement benefits, a wide variety ofprofessional development opportunities, supportive work and familybenefits, a wealth of health and wellness programs and resources,and much more.

Posted Job Title

System Administrator

Job Profile Title

Systems Administrator C

Job Description Summary

The Divisional IT Systems Administrator, reporting to the ExecutiveDirector of Security Technology, will be a creative self-starterwith a high energy level. Responsibilities include: management ofSaaS and IaaS environment; management of the physical and virtualserver infrastructure; installation, maintenance, and security ofall servers, configuration and management of firewalls, networkswitches, intrusion detection mechanisms to secure ITinfrastructure; development of technology solutions to advance theobjectives of the Division of Public Safety; support other DPS ITstaff and service as tier 2 escalation point for IT infrastructuretroubleshooting; working with identified partners to ensure thattechnology solutions are appropriate and functional within theuniversity; perform regular system administration tasks such as:backup/restore, server monitoring, patch management, systemdocumentation, and recommendation of new technologies forimplementation; and supervision of one direct report, IT SupportSpecialist. The Divisional IT Systems Administrator will supportthe Critical Infrastructure IT Systems Administrator incollaborating with our contracted partners and the Security SystemAdministrator's in maintaining and supporting the electronicsecurity infrastructure including CCTV, access control, burglaralarms, emergency phone systems, and related security technologysystems, emergency telephony, land mobile radio, mobile dataterminals, and proprietary dispatch and police software.

Job Description

Job Responsibilities:

• Serve as systems administrator for the Division of PublicSafety.
• Provide system management by managing all aspects of primarilyWindows, server and desktop administration, systems security,systems installation, and information security.
• Manage the infrastructure as it pertains to cloud-based,virtual, and physical server environment to support allsystems.
• Create user accounts, maintain permissions, ensure systemintegrity, reliability, scalability and security via ActiveDirectory and associated server management tools.
• Assist in management of vendor service contracts and contractedprofessional support.
• Assist in preparation of the annual fiscal year and five-yearbudget as it pertains to IT solutions for DPS.
• Develop and implement solutions to meet established goals ofthe Division of Public Safety including hardware/software lifecyclemanagement and pilot testing of new technologies.
• Work to support Division of Public Safety IT staff to serve astier 2 support for all IT systems owned and maintained by theDivision of Public Safety, including backup support of technologysystems within the PennComm center and end user devices such asdesktop PC's, laptops, mobile devices, and applications.
• Assist the Critical Infrastructure IT Systems Administrator tocollaborate with contracted security partners, University ISCstaff, and other necessary staff in maintaining and supporting theelectronic security infrastructure.
• Apply and enforce both DPS and University of Pennsylvaniaestablished physical and electronic security standards as theyapply to IT systems deployed across the Division through hardwareand software firewalls, spam/virus protection, and intrusiondetection measures.
• Supervise direct report within the Security TechnologyDepartment and provide training for professional development.
• Other duties and responsibilities as assigned

Qualifications:

• Bachelor of Science or Bachelor of Arts and 2 to 3 years ofexperience or equivalent combination of education and experience isrequired.

Job Location - City, State

Philadelphia, Pennsylvania

About the Division of Public Safety:

The Mission of the University of Pennsylvania's Division of PublicSafety is to enhance the quality of life, safety, and securityofour community. The Division accomplishes its mission through thedelivery of a comprehensive and integrated safety and securityprogram, in partnership with the community that we serve.

The members of the Division of Public Safety reflect our community.We pledge to deliver professional safety and security services thatvalue and respect the rights and differences of all members of theDivision, as well as those of the University of Pennsylvania andthe University City communities that we all proudly serve.

We are committed to the professional and personal development ofall members of the Division of Public Safety, and in turn we expectall of our employees to be models of excellence. Ultimately, westrive each and every day to earn the trust, confidence, andrespect of our community.

To learn more, visit us at: https://www.publicsafety.upenn.edu/

Department / School

Division of Public Safety

Pay Range

$71,733.00 - $99,000.00 Annual Rate

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer.Candidates are considered for employment without regard to race,color, sex, sexual orientation, religion, creed, national origin(including shared ancestry or ethnic characteristics), citizenshipstatus, age, disability, veteran status or any class protectedunder applicable federal, state or local law.

Special Requirements

Background checks may be required after a conditional job offer ismade. Consideration of the background check will be tailored to therequirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Pennoffers comprehensive medical, prescription, behavioral health,dental, vision, and life insurance benefits to protect you and yourfamily's health and welfare. You can also use flexible spendingaccounts to pay for eligible health care and dependent careexpenses with pre-tax dollars.
  
• Tuition: Take advantage of Penn's exceptional tuitionbenefits. You, your spouse, and your dependent children can gettuition assistance here at Penn. Your dependent children are alsoeligible for tuition assistance at other institutions.
  
• Retirement: Penn offers generous retirement plans tohelp you save for your future. Penn's Basic, Matching, andSupplemental retirement plans allow you to save for retirement on apre-tax or Roth basis. Choose from a wide variety of investmentoptions through TIAA and Vanguard.
  
• Time Away from Work: Penn provides you with asubstantial amount of time away from work during the course of theyear. This allows you to relax, take vacations, attend to personalaffairs, recover from illness or injury, spend time withfamily-whatever your personal needs may be.
  
• Long-Term Care Insurance: In partnership with GenworthFinancial, Penn offers faculty and staff (and your eligible familymembers) long-term care insurance to help you cover some of thecosts of long-term care services received at home, in the communityor in a nursing facility. If you apply when you're newly hired, youwon't have to provide proof of good health or be subject tounderwriting requirements. Eligible family members must alwaysprovide proof of good health and are subject to underwriting.
  
• Wellness and Work-life Resources: Penn is committed tosupporting our faculty and staff as they balance the competingdemands of work and personal life. That's why we offer a widevariety of programs and resources to help you care for your health,your family, and your work-life balance.
  
• Professional and Personal Development: Penn provides anarray of resources to help you advance yourself personally andprofessionally.
  
• University Resources: As a member of the Penn community,you have access to a wide range of University resources as well ascultural and recreational activities. Take advantage of theUniversity's libraries and athletic facilities, or visit ourarboretum and art galleries. There's always something going on atPenn, whether it's a new exhibit at the Penn Museum, the latestmusic or theater presentation at the Annenberg Center, or the PennRelays at Franklin Field to name just a few examples. As a memberof the Penn community, you're right in the middle of theexcitement-and you and your family can enjoy many of theseactivities for free.
  
• Discounts and Special Services: From arts andentertainment to transportation and mortgages, you'll find greatdeals for University faculty and staff. Not only do Penn arts andcultural centers and museums offer free and discounted admissionand memberships to faculty and staff. You can also enjoysubstantial savings on other goods and services such as new carsfrom Ford and General Motors, cellular phone service plans, movietickets, and admission to theme parks.
  
• Flexible Work Hours: Flexible work options offercreative approaches for completing work while promoting balancebetween work and personal commitments. These approaches involve useof non-traditional work hours, locations, and/or jobstructures.
  
• Penn Home Ownership Services: Penn offers a forgivableloan for eligible employees interested in buying a home orcurrently residing in West Philadelphia, which can be used forclosing costs or home improvements.
  
• Adoption Assistance: Penn will reimburse eligibleemployees on qualified expenses in connection with the legaladoption of an eligible child, such as travel or court fees, for upto two adoptions in your household.
  

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

Equal Employment Opportunity Statement The University of Pennsylvania is an equal opportunity employer.Candidates are considered for employment without regard to race,color, sex, sexual orientation, religion, creed, national origin(including shared ancestry or ethnic characteristics), citizenshipstatus, age, disability, veteran status or any class protectedunder applicable federal, state, or local law.