System Administrator

Actalentservices; Louisville (KY); Hybrid; USD 52,000 - 60,000; Full time

Benefits offered by this job

Annual bonus potential

Employee profit sharing program

401(k) with company match

Paid time-off and holidays

Monthly cell phone allowance

M/D/V benefits

Job summary

Actalentservices is seeking a System Administrator in Louisville, KY, responsible for the provisioning, configuration, and maintenance of systems hardware and software. The ideal candidate will have experience with Microsoft Windows and SCCM and a strong customer service focus.

This hybrid position offers a pay range of $52,000 - $60,000 annually, with an annual bonus potential of $10,000 and various benefits including 401(k) with company match.

Qualifications

• Minimum of 1 year experience in supporting engineering applications.
• Ability to manage IT assets and perform periodic performance reporting.
• Experience working for engineering services or product companies.

Responsibilities

• Install and configure new or existing servers, workstations, laptops, and peripherals.
• Perform daily system monitoring to verify integrity and availability of hardware and systems.
• Repair and recover from hardware or software failures.

Skills

Experience with Microsoft Windows and SCCM

Use of IT service management tools like Service Now or Cherwell

Scripting and software tool development

Customer service skills

Installation and configuration of servers, workstations, and laptops

Education

Associate's degree or higher

Job description

System Administrator

The System Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software and related infrastructure. This role involves participating in technical research and development to enable continuous innovation within the infrastructure. The System Administrator consults with customers and users to make informed decisions on hardware and software to meet specification and performance criteria. Ensuring that system hardware, operating systems, software systems, and related procedures adhere to organizational values is key to enabling staff and partners.

Responsibilities

• Install and configure new or existing servers, workstations, laptops, and peripherals in accordance with standards and project requirements.
• Develop and maintain installation and configuration procedures for various software applications.
• Set up printers and plotters as needed for engineering applications.
• Contribute to and maintain system standards and deploy customer configuration databases for critical applications.
• Perform daily system monitoring to verify the integrity and availability of all hardware, server resources, systems, and key processes.
• Review system and application logs and verify the completion of scheduled jobs such as backups.
• Create, change, and delete user accounts per request.
• Repair and recover from hardware or software failures and communicate with impacted stakeholders.
• Coordinate with customer IT teams for application access requests and problem resolutions.
• Assist the Network Operations team with network and telecom outages.
• Identify and create test plans for new technologies and systems.
• Create, enforce, and maintain IT security standards for all IT assets.
• Apply OS patches and upgrades regularly and upgrade administrative tools and utilities as necessary.
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization.
• Manage IT assets, including requests and reporting renewals for hardware and software maintenance.

Essential Skills

• Associate's degree or higher is preferred.
• Demonstrated experience with Microsoft Windows and SCCM.
• Experience using IT service management tools like Service Now or Cherwell.
• At least 1 year of experience in supporting engineering applications.
• Experience working for engineering services or product companies.
• Demonstrated experience in scripting and software tool development.

Additional Skills & Qualifications

• Strong administrative support and customer service skills.
• Ability to install and configure servers, workstations, and laptops with hardware, peripherals, services, settings, directories, and storage.

Work Environment

The work environment involves working closely with technical teams and customers to ensure seamless operation of IT infrastructure. It includes managing both hardware and software resources, ensuring high system availability, and collaborating with other IT teams for troubleshooting and system improvement. Dress code is business casual.

Pay and Benefits

The pay range for this position is $52000.00 - $60000.00/yr.

$10,000 annual bonus potential, employee profit sharing program, 4 weeks paid time-off, 6 paid holidays, monthly cell phone allowance, 401(k) w/company match, M/D/V benefits

Workplace Type

This is a hybrid position in Louisville, KY.

Application Deadline

This position is anticipated to close on May 15, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.