System Administrator

Red Arch Solutions, Inc.; Fort Meade (MD); On-site; USD 142,000 - 158,000; Full time

Benefits offered by this job

100% paid employee healthcare premiums

Generous PTO

10% 401K match

Annualized bonus compensation

Tuition reimbursement

Job summary

Red Arch Solutions, Inc. is hiring a Systems Administrator for their PRIME contract in Fort Meade, MD. The role involves supporting and maintaining advanced IT systems while providing Tier 1 and Tier 2 help desk support. Candidates must have a TS/SCI clearance and five years of relevant experience, with a degree preferred. Salary ranges from $142,000 to $158,000, plus benefits including comprehensive healthcare, generous PTO, and 401K matching.

Qualifications

• Active TS/SCI with polygraph required.
• Five years of experience as Systems Administrator in relevant contracts required.
• Additional five years of experience can replace the formal degree.

Responsibilities

• Support implementation, troubleshooting, and maintenance of IT systems.
• Provide Tier 1 and Tier 2 problem resolution for issues.
• Manage daily activities of IT system operations.

Skills

Troubleshooting IT systems

Help Desk support

Configuration management

User assistance

Problem resolution

Education

Bachelor’s degree in a technical discipline

Job description

Position Overview

Red Arch Solutions is seeking a highly adept and multifaceted Systems Administrator on our PRIME contract in Fort Meade, MD that will provide support for implementation, troubleshooting and maintenance of a variety of robust information technology systems for one of our premiere customers. Our System Administrator will manage IT system infrastructure and any processes related to these systems.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Qualifications

• Active TS/SCI with polygraph.
• Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required.
• 5 years of additional SA experience may be substituted for a bachelor’s degree.

Salary

Salary range for this position: $142,000-158,000#CJ

Benefits Snapshot

• 100% paid employee healthcare premiums. CareFirst Advantage Best in Class Benefits.
• HaloScripts Concierge prescription medication service
• Generous PTO.
• 10 % 401K 6% match vested day one and up to 4% profit sharing contribution.
• Annualized bonus compensation.
• Spot bonuses for hard work.
• Tuition reimbursement.
• 529 College Saving Plan.
• College Loan Pay Back Program.
• 11 Paid Federal Holidays
• Generous Referral Bonuses.

Equal Employment Opportunity

Red Arch Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.