System Administrator

Veridic Solutions LLC; Evanston (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Veridic Solutions LLC in Evanston, IL is seeking an IT support engineer to administer Windows servers, manage Active Directory, DNS, and virtualization environments, and support desktop/network hardware and software for a diverse executive and staff community.

With 3–5 years of hands-on experience and strong communication skills, you will document procedures, onboard and offboard users, deploy applications, and coordinate with vendors.

Qualifications

• Bachelor’s degree in computer science or related field ideal.
• 3–5 years of experience with Windows server administration.
• 3–5 years of experience in desktop/network/hardware and software support.
• Strong verbal and written communication skills with the ability to interact with executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards
• Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction
• Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services
• Working knowledge of Active Directory domain and trusts
• Experience with DNS and networking protocols
• Experience with server virtualization such as VMWare and Hyper-V
• Be familiar with and have working experience onboarding and offboarding users
• Ability to maintain Microsoft applications on desktops and servers
• Ability to maintain Office 365 and MS Office products such as Outlook email
• Knowledge of cybersecurity, MFA, and website certificates
• Knowledge of Linux is a plus
• Knowledge of firewall configurations, Cisco / Meraki equipment is a major plus.

Skills

Windows server administration

Customer service

Communication

Documentation

Cybersecurity basics

Office 365

Networking fundamentals

Team collaboration

Education

Bachelor’s degree in computer science or related field

Tools

PowerShell

MMC

Server Manager

VMware

Hyper-V

Active Directory

DNS

Office 365

Cisco Meraki

Job description

• Bachelor’s degree in computer science or a related field is ideal
• 3-5 years of experience with Windows server administration
• 3-5 years of experience in desktop/network/hardware and software support
• Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards
• Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources
• Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction
• Willingness to learn from other team members and grow through experience
• Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services
• Working knowledge of Active Directory domain and trusts
• Experience with DNS and networking protocols
• Experience with server virtualization such as VMWare and Hyper-V
• Be familiar with and have working experience onboarding and offboarding users
• Ability to maintain Microsoft applications on desktops and servers
• Ability to maintain Office 365 and MS Office products such as Outlook email
• Ability to deploy and support application installations
• Meticulous planning and documentation of technical support operations
• Knowledge of software licensing, maintenance, and hardware warranties
• Working knowledge of invoices, renewals, purchase orders, and associated paperwork and processes
• Good practical knowledge of Cybersecurity, Website Certificates, Antivirus software and Multi-Factor Authentication (MFA)
• Ability to work independently and with groups, with limited supervision
• Knowledge of Linux is a plus
• Knowledge of firewall configurations, Cisco / Meraki equipment is a major plus.