System Administrator

Veridic Solutions LLC; Evanston (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Veridic Solutions LLC in Evanston, IL is seeking a capable IT System Administrator to maintain Windows servers, AD, DNS, and Office 365, while delivering strong customer service to executives, managers, staff and vendors.

You will work with MMC, Server Manager, PowerShell, VMware/Hyper-V, and contribute to security and documentation. A Bachelor's degree is preferred, with 3–5 years' experience in similar roles.

Qualifications

• Bachelor’s degree in computer science or a related field is ideal.
• 3–5 years of Windows server administration experience.
• 3–5 years of desktop/network/hardware and software support experience.
• Strong verbal and written communication with executives, managers, staff, and vendors.
• Experience with Windows MMC, Server Manager, PowerShell, and Windows Services.
• Working knowledge of Active Directory domain and trusts; DNS and networking protocols.
• Experience with VMware or Hyper-V virtualization.
• Onboarding/offboarding users experience.

Skills

Communication skills

Executive interaction

Customer relations

Detail-oriented

Team collaboration

Independent work

Documentation

Learning mindset

Vendor/contractor interaction

Onboarding/offboarding users

Cybersecurity basics

Linux knowledge

Networking concepts

Firewall concepts

Windows server administration

Education

Bachelor's degree in computer science or a related field

Tools

PowerShell

MMC

Server Manager

Active Directory

DNS

VMware

Hyper-V

Office 365

Cisco Meraki

Job description

• Bachelor’s degree in computer science or a related field is ideal
• 3-5 years of experience with Windows server administration
• 3-5 years of experience in desktop/network/hardware and software support
• Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards
• Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources
• Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction
• Willingness to learn from other team members and grow through experience
• Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services
• Working knowledge of Active Directory domain and trusts
• Experience with DNS and networking protocols
• Experience with server virtualization such as VMWare and Hyper-V
• Be familiar with and have working experience onboarding and offboarding users
• Ability to maintain Microsoft applications on desktops and servers
• Ability to maintain Office 365 and MS Office products such as Outlook email
• Ability to deploy and support application installations
• Meticulous planning and documentation of technical support operations
• Knowledge of software licensing, maintenance, and hardware warranties
• Working knowledge of invoices, renewals, purchase orders, and associated paperwork and processes
• Good practical knowledge of Cybersecurity, Website Certificates, Antivirus software and Multi-Factor Authentication (MFA)
• Ability to work independently and with groups, with limited supervision
• Knowledge of Linux is a plus
• Knowledge of firewall configurations, Cisco / Meraki equipment is a major plus.