System Administrator

AMERISAFE, Inc.; DeRidder (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

AMERISAFE, Inc. in DeRidder, LA is seeking a detail-oriented IT System Administrator to join the Excellence Team.

This non-exempt role supports server and storage uptime, implements configurations, and collaborates with IT peers to maintain reliable systems. Responsibilities include installing and troubleshooting server hardware, monitoring availability, maintaining documentation, and providing support to Helpdesk to keep networks operational.

Qualifications

• Relevant education and/or certification in Information Technology field or equivalent experience.
• Minimum of three years’ experience in server and storage maintenance and configuration.
• Proficiency using PowerShell or other scripting languages.
• Exceptional knowledge of cloud service providers such as Azure or AWS.
• Exceptional knowledge of Application virtualization and VDI.
• Exceptional knowledge of LAN/WAN and wireless technology.
• Exceptional knowledge of network protocols, operating systems, and concepts.
• Experience supporting enterprise level server equipment.
• Excellent written and verbal communication skills.
• Excellent organizational and time-management skills.
• Customer-service orientation and attitude.
• Creative thinking, self-direction, and initiative.

Responsibilities

• Install, configure, test, maintain, monitor, and troubleshoot all server hardware.
• Install and troubleshoot existing and new network and server configurations.
• Implement server and storage upgrades, replacements, and enhancements.
• Maintain server and storage documentation and drawings.
• Monitor server and storage availability and maintain uptime across all AMERISAFE networks.
• Respond to service requests to diagnose and correct equipment failure and malfunctions and replace or repair equipment.
• Serve as a role model for diversity and inclusion, supporting the AMERISAFE pillars.
• Support Helpdesk personnel as necessary to maintain systems uptime.
• Additional duties as assigned.

Skills

PowerShell

Azure

AWS

VDI

Networking

Operating systems

Server maintenance

Storage management

Communication skills

Time management

Education

IT certification or equivalent

Job description

AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our "Excellence Team" based in DeRidder, La. This non-exempt position will have responsibility within the IT department for maintaining system and storage availability and reporting on the same. The system administrator will be responsible for assisting in the operations, maintenance, and support of all company server and storage equipment to include servers, SAN, NAS, software, and hardware. This position will collaborate closely with other members of the IT department to include but not limited to PC technicians, developers, network administrators, system administrators, storage administrators, and security administrators.

Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene.

Qualifications:

• Relevant education and/or certification in Information Technology field or equivalent experience
• Minimum of three years’ experience in server and storage maintenance and configuration
• Proficiency using PowerShell or other scripting languages
• Exceptional knowledge of cloud service providers such as Azure or AWS
• Exceptional knowledge of Application virtualization and VDI
• Exceptional knowledge of LAN/WAN and wireless technology
• Exceptional knowledge of network protocols, operating systems, and concepts
• Experience supporting enterprise level server equipment
• Excellent written and verbal communication skills
• Excellent organizational and time-management skills
• Customer-service orientation and attitude
• Creative thinking, self-direction, and initiative
• Ability to thrive in dynamic and high-pressure environment
• Foster the AMERISAFE culture by embracing the pillars of consistency, focus, frugality, ownership and service.

Responsibilities:

• Install, configure, test, maintain, monitor, and troubleshoot all server hardware
• Install and troubleshoot existing and new network and server configurations
• Implement server and storage upgrades, replacements, and enhancements
• Maintain server and storage documentation and drawings
• Monitor server and storage availability and maintain uptime across all AMERISAFE networks
• Respond to service requests to diagnose and correct equipment failure and malfunctions and replace or repair equipment
• Serve as a role model for diversity and inclusion, supporting the AMERISAFE pillars
• Support Helpdesk personnel as necessary to maintain systems uptime
• Additional duties as assigned