System Administrator

Intelligent Waves LLC; Alaska; On-site; USD 90,000 - 120,000; Full time

Job summary

Intelligent Waves seeks a Systems Administrator to support mission-critical operations for government customers at Eielson AFB, Alaska. You will administer and maintain a large-scale enterprise Big Data environment, ensuring high availability, security, and DoD-compliant practices.

The role requires 5+ years' systems administration experience, Linux/VMware expertise, and DoD clearance with TS/SCI eligibility. Travel up to 50% may be required; DoD site protocols apply.

Qualifications

• Bachelor's degree in Computer Science or a related field.
• Active DoD Secret security clearance with ability to obtain Top Secret/SCI clearance.
• Minimum of five (5) years of systems administration experience, preferably in U.S. Air Force environments.
• Experience administering Linux operating systems and virtualization platforms (e.g., VMware).
• Knowledge of configuration management, fault management, database configuration control, and technical documentation.
• Awareness of Air Force Instructions (AFIs) in the 17 and 33 series (AFI 33-115).
• DoD 8140 IAT Level II certification required (e.g., CompTIA Security+ CE).

Responsibilities

• Deliver end-to-end IT support while focusing on customer satisfaction.
• Administer and support servers, storage systems, workstations, peripherals, communications devices, and software.
• Install, configure, harden, test, maintain, and troubleshoot system changes and updates.
• Apply operating system patches and security updates in coordination with NOC, SOC, and leadership.

Skills

Linux administration

Systems administration

Documentation

Security & compliance

Education

Bachelor's degree in Computer Science or related field

Tools

VMware

DoD 8140 IAT Level II

Job description

Overview

Intelligent Waves is seeking a Systems Administrator to support mission-critical operations for our government customers at Eielson Air Force Base, Alaska. As part of the Operations & Maintenance (O&M) team, you will provide day-to-day administration, support, and maintenance of a large-scale enterprise Big Data environment. The ideal candidate must have 5+ years of systems administration experience, preferably supporting U.S. Air Force environments, along with experience supporting virtualized environments, Virtual Desktop Infrastructure (VDI), Network Attached Storage (NAS), and enterprise IT systems while ensuring high availability, security, and operational performance.

In this role, you will administer and maintain servers, storage, workstations, and software; install, configure, troubleshoot, and harden systems; apply patches and security updates; and monitor system health and performance. You will also maintain technical documentation, ensure compliance with DoD and U.S. Air Force standards, and collaborate with cross-functional teams to deliver reliable, customer-focused IT support.

Please note: This position is pending contract approval.

Location: Eielson AFB, AK

Travel: Up to 50% travel may be required based on mission requirements, including contingency and surge operations. All authorized travel will be reimbursed in accordance with GSA Per Diem rates and the Department of Defense Joint Travel Regulations (JTR).

Clearance Requirement: Secret with TS/SCI eligibility

Intelligent Waves delivers mission-focused multi-domain operational expertise and innovation to the Government through high-impact technology solutions in cybersecurity, data science, enterprise network & systems engineering, software development, and cognitive human performance.

ANYTIME. ANYWHERE. ANY DOMAIN.

Since 2006, we have proudly served federal agencies including the Department of Defense. Our ability to operate globally in a wide range of environments, coupled with our deep understanding of customer needs and requirements, enables us to provide cost-effective solutions to support the most complex missions.

Adherence to all customer site protocols is mandatory for employees.

Responsibilities

Customer & Technical Support

• Deliver end-to-end IT support while maintaining a strong focus on customer satisfaction.
• Administer and support servers, storage systems, workstations, peripherals, communications devices, and software.

System Administration & Maintenance

• Install, configure, harden, test, maintain, and troubleshoot system changes and updates.
• Apply operating system patches and security updates in coordination with the NOC, SOC, and program leadership.
• Perform preventive maintenance and continuously monitor system health, performance, and availability.

Documentation & Compliance

• Create and maintain technical documentation, including system changes, issue resolution, and status updates.
• Follow configuration management processes and ensure compliance with DoD and U.S. Air Force technical standards.

Team Collaboration

• Work effectively with cross-functional team members, stakeholders, and program leadership.
• Perform additional duties and responsibilities as assigned.

Additional Requirements

Travel

• Ability to travel throughout CONUS and OCONUS, including travel on military and commercial aircraft.

Operational Support

• Willingness to support mission requirements during non-standard work hours, including evenings, weekends, holidays, shift work, and overtime as needed.

Qualifications

Education

• Bachelor's degree in Computer Science or a related field, or an equivalent combination of education, training, and experience

Clearance

• Active DoD Secret security clearance with the ability to obtain and maintain a Top Secret/SCI clearance

Certifications

• DoD 8140 IAT Level II certification required (e.g., CompTIA Security+ CE)

Required Experience

• Minimum of five (5) years of systems administration experience, preferably supporting U.S. Air Force environments
• Experience administering Linux operating systems and virtualization platforms (e.g., VMware)
• Experience with configuration management, fault management, database configuration control, and technical documentation
• Strong understanding of mission requirements with the ability to evaluate hardware and software capabilities, performance, and limitations
• Knowledge of U.S. Air Force communications and IT systems, including applicable Air Force Instructions (AFIs) in the 17 and 33 series (including AFI 33-115 Volume 1)

Preferred Qualifications

• Experience with hyper-converged infrastructure (HCI) solutions