System Admin L3 - TS/SCI Poly required

Emtakllc; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Emtakllc is seeking an experienced Telecommunications / Network Support Engineer to support mission-critical infrastructure and operational environments in a demanding 24/7 setting. The role focuses on telecommunications support, infrastructure monitoring, and incident response in collaboration with ISP and Gateway GES watch staff.

Ideal candidates will have extensive experience in enterprise telecom, router/switch maintenance, and strong troubleshooting and communication skills to ensure rapid

Qualifications

• Bachelor’s degree with 15 years of relevant experience or 20 years of relevant experience without degree.
• Experience in enterprise telecom and network environments.
• Familiarity with router and switch configuration and maintenance.
• Experience with infrastructure monitoring and ticketing systems.
• Strong troubleshooting and communication skills.

Responsibilities

• Perform installation, maintenance, and repair of telecommunications systems.
• Provide 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing, and reporting for supported systems.
• Coordinate with ISP and Gateway GES watch staff to maintain situational awareness and support operational response actions.
• Coordinate with customers and support personnel to provide event notification, troubleshooting, and response activities.
• Perform router and switch updates in support of security actions and infrastructure maintenance activities.
• Support network operations and ensure system availability within mission environments.
• Document operational activities, incidents, and maintenance actions.
• Assist with troubleshooting network, telecommunications, and infrastructure issues.

Skills

Enterprise telecom

Router configuration

Network monitoring

Troubleshooting

Communication

Education

Bachelor's degree or equivalent experience

Tools

Networking equipment

Monitoring systems

Ticketing systems

Job description

We are seeking an experienced Telecommunications / Network Support Engineer to support mission-critical infrastructure and operational environments. The selected candidate will provide telecommunications support, infrastructure monitoring, network maintenance, and operational coordination in a 24/7 support environment.

This role requires close coordination with ISP and Gateway GES watch staff, customers, and technical support personnel to ensure timely response, notification, and resolution of operational events and infrastructure issues.

Required Qualifications

• Bachelor’s degree with fifteen (15) years of relevant experience; OR
• Twenty (20) years of relevant experience with no degree required.

Responsibilities

• Perform installation, maintenance, and repair of telecommunications systems.
• Provide 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing, and reporting for supported systems.
• Coordinate with ISP and Gateway GES watch staff to maintain situational awareness and support operational response actions.
• Coordinate with customers and support personnel to provide event notification, troubleshooting, and response activities.
• Perform router and switch updates in support of security actions and infrastructure maintenance activities.
• Support network operations and ensure system availability within mission environments.
• Document operational activities, incidents, and maintenance actions.
• Assist with troubleshooting network, telecommunications, and infrastructure issues.

Desired Skills

• Experience supporting enterprise telecommunications and network environments.
• Familiarity with router and switch configuration and maintenance.
• Experience with infrastructure monitoring and ticketing systems.
• Strong troubleshooting and communication skills.
• Ability to operate effectively in a fast-paced operational environment.