SysDev Engineer II, Leo Networking Software

Amazon; Redmond (WA); On-site; USD 129,000 - 175,000; Full time

Job summary

Amazon Kuiper Manufacturing Enterprises LLC is seeking network operations engineers to support the Leo Networking Software team, focusing on tier 1 support for the satellite network. The role involves diagnosing incidents, onboarding network capabilities, and maintaining high uptime for customers at scale.

Qualified candidates will have strong Python or other modern languages experience, Linux expertise, and solid cloud networking knowledge.

Qualifications

• Experience automating, deploying, and supporting large-scale infrastructure.
• Proficiency in Python, Java, C++, or similar languages.
• Solid Linux/Unix experience and familiarity with CI/CD pipelines.
• Strong understanding of cloud networking concepts and monitoring.

Responsibilities

• Respond to and elevate network-related incidents promptly, diagnosing issues.
• Assist in deployment and onboarding of network capabilities across regions.
• Monitor performance to ensure uptime and efficiency for customers.
• Develop tools and best practices to improve network operations.
• Handle severity 2/3 tickets and participate in on-call rotations.
• Collaborate with cross-functional teams across network, software, and security.

Skills

Python

Linux

Networking

CI/CD

SQL/Bash

Cloud networking

Education

Bachelor's degree in EE / related field

Job description

Description

Amazon Leo is Amazon’s Low Earth Orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

Amazon Leo is Amazon’s Low Earth Orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. The Network Operations Center (NOC) team within Leo Networking Software is responsible for tier 1 support for software defined network services at Amazon Leo. You'll join a growing team of network operations engineers supporting Amazon Leo's global satellite network. Our services operate at scale and support workloads critical to customer network performance and availability, so a passion and discipline around operational excellence is key.

• Respond to and elevate network‑related incidents in a timely manner, diagnosing and troubleshooting network issues including connectivity problems, performance degradation, and security concerns
• Support deployment and onboarding of network capabilities across geographic regions, assisting in the monitoring, testing, and reporting of new network infrastructure including satellites, gateway sites, and points of presence
• Monitor and investigate network performance to ensure maximum efficiency and operational uptime for customers
• Build and enhance tools, develop best practices, and refine operational procedures to measurably improve network operations
• Manage severity 2 and 3 tickets while attending on‑call rotations during business hours and weekends
• Collaborate with cross‑functional teams including network, software, and security engineers

Export Control Requirement

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

• Experience in automating, deploying, and supporting large‑scale infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with Linux/Unix
• Experience with CI/CD pipelines build processes
• Experience with network monitoring and automation scripting using SQL, Python, or Bash
• In‑depth understanding of cloud networking concepts

Preferred Qualifications

• Experience with distributed systems at scale
• Bachelor's degree in electrical engineering, computer engineering, or equivalent, or experience with networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related) at an advanced level
• 4+ years of solving problems with technology in the Telecommunications industry experience
• 3+ years of satellite communications ground systems and operations experience
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience driving collaborative projects from conception to delivery

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Redmond - 129,200.00 - 174,800.00 USD annually

Company

- Amazon Kuiper Manufacturing Enterprises LLC

Job ID: A10497693